Hi, 
Ok I once again tried to do a typical restart, by pressing the power button and 
wait for the option to shut down, but that only just brought up Siri, not a 
restart though.  
Any other suggestions? 
Janet 
Thank you.  
    


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Gordon
Sent: Sunday, November 04, 2018 11:22 AM
To: viphone@googlegroups.com
Subject: Re: Rebooting a xr phone question please.

Yes, press volume up and release quickly. then press volume down and 
release quickly. Then press and hold power button and count to 12. Your 
phone will reboot and come up like you're wanting. This is something you 
would want to do if the phone is stuck or other things like that. If 
you're just wanting to do a typical restart, power down by holding power 
button until voice over says power down. Then choose the on screen 
button to shut it down. then just turn your phone back on.


On 11/4/2018 11:19 AM, janet gross wrote:
> HI Maria,
> Ok I just tried pressing the up volume button and the power button but not 
> for very long, and I got a message telling me I can take a screen shot.  So 
> this isn't working either.
> Any other suggestions?
> Thank you.
> Janet
>
>
>
>
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Maria Reyes
> Sent: Sunday, November 04, 2018 10:59 AM
> To: viphone@googlegroups.com
> Subject: Re: Rebooting a xr phone question please.
>
> You can also hold the power button with one of the volume buttons but don't 
> hold them in too long or you will call 911.
>
>> On Nov 4, 2018, at 11:15 AM, 'Harry Bell' via VIPhone 
>> <viphone@googlegroups.com> wrote:
>>
>> If you just want to shut it down, go into Settings and tap at bottom of 
>> screen to go to bottom of list, the last setting is Shut Down. Double tap 
>> and you get the usual screen with double tap to shut down. If you want h 
>> hard reset, do the dance with the up, down and shake it all about...
>> Harry
>>
>>> On 4 Nov 2018, at 16:07, janet gross <janet.harv...@outlook.com> wrote:
>>>
>>> Hi Everyone,
>>> I want to reboot my xr phone, and I was told by Apple to first press the up 
>>> volume and then press the down volume and then press the power button, and 
>>> the phone will reboot.  Now, when I do this the only thing that I know is 
>>> happening is lowering the vo voice so I can't hear anything, and the phone 
>>> does not come back on automatically either like I was told it would, but if 
>>> it does, I can't hear anything.  I know I can turn vo back on, but I can't 
>>> believe this is the way to reboot the phone.
>>> So if any xr phone users know how to reboot the phone, please share?
>>> Thank you in advance.
>>> Janet
>>>
>>>
>>>
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