Hi Ronald, 
I hold my phone right in front of me and it will scan my face. What position do 
you hold your phone in the first time? Another way you can try scanning again 
is to move your phone away from your face, wait a second then try to scan. 

> On Nov 17, 2018, at 12:44 PM, Ronald van Rhijn <pa...@xs4all.nl> wrote:
> 
> Hi Maria,
> 
> I hold the phone in different positions to scan or the scan is already 
> completed when I am moving the phone. Mostly the first scan goes well, but 
> now and then it doesn’t and would I like to be able to rescan without having 
> to lock and unlock.
> And if sighted users can do this, why we not.
> 
> Ronald
> 
>> Op 17 nov. 2018, om 18:38 heeft Maria Reyes <blindt...@gmail.com> het 
>> volgende geschreven:
>> 
>> Hi, 
>> Are you holding your phone about arms length from your face? I have to lock 
>> and unlock it for it to rescan my face. 
>> 
>>> On Nov 17, 2018, at 12:31 PM, Ronald van Rhijn <pa...@xs4all.nl> wrote:
>>> 
>>> Hi
>>> 
>>> Most of the time the Face ID works pretty well on my iPhone XS, but now and 
>>> then it fails to recognize me. I believe since iOS 12, the times the scan 
>>> tries is only once. After that you have to put in your code or switch it 
>>> off and wake the iPhone again to try again.
>>> After a search I have learned sighted users can initiate a second scan with 
>>> a finger flick from a bottom corner upwards. This doesn’t work with Voice 
>>> Over. No other finger flick seems to do the trick for that matter.
>>> I have asked Apple Accessibility about this, but they never answer me 
>>> unfortunately.
>>> Does anyone here know if there is a way to scan again with Voice Over?
>>> 
>>> Thanks.
>>> 
>>> Ronald
>>> 
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