It is possible that the phone has a problem with the antenna inside of it. This 
happened with a brand new iPad that had cellular as well as wifi. I took it to 
apple and they replaced the defective device immediately. 

> On Nov 25, 2018, at 7:43 AM, Davy Cuppens <[email protected]> wrote:
> 
> Hi folks
>  
> A friend of mine her iphone, brand new, an iphone8, has the problem that her 
> simcard is always losing connection.
> The only thing I know is that her iphone is wearing a kind of life jacket or 
> protection so there is no damage if falling on the ground.
> has anyone ever encountered this issue?
> Regards
> Davy
> 
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