Hi,

Trying closing phone in the app switcher and reopening it again and then try to 
delete the voicemail. This is kind of a bug I think.

Jenn

Jenn and Kumi

> On Jan 22, 2019, at 9:31 AM, <sherrywells1...@gmail.com> 
> <sherrywells1...@gmail.com> wrote:
> 
> Hi All,
> 
> I recently updated my IPhone 5s to the latest version of IOS.  I had a voice
> mail there when I did the update.  Now, I cannot delete that voice mail.  I
> tap it, swipe to delete & double tap but nothing happens.  I have tried
> getting Ciri to delete it.  She says you have no new voice mail but 1 saved
> voice mail.  She will not delete it.  How can I get rid of this voice mail?
> 
> Thanks,
> Sherry Wells
> 
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