Hi All,
Here is what I figured out today on my Resound aid. First of all aids when 
connecting to media, VO and telephone use Apples Hearing software MFI. So here 
is what happens. When I have my iPhone set for phone calls to come into my aids 
that part works well. But when I end the call my aids drop back to the aids. 
But when I make any gestures on the iPhone VO is still connecting to my aids 
even though I have that turned off. The only way to get VO not to go into my 
aids or stop if from doing that I have to go into the control panel and set it 
back to the iPhone instead of the hearing aids. Normally what is suppose to 
happen is when I am done with a call everything is suppose to go back to the 
iPhone but VO does not. This is a known issues with VO users. People who do not 
use VO do not have this issue. The Resound tech told me Apple has to make a 
change for this to be corrected. So if you have VO going into your aids all the 
time you will not have a problem. The issue is I don't want VO to go to my aids 
after the call has ended. I want it to come out the iPhone speaker and this is 
what is not working correctly. I have to manually go in and change this every 
time after a phone call. 
I hope this makes some sense to all of you hearing aid users.
Mr. Ed

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Holly
Sent: Friday, March 15, 2019 5:23 PM
To: viphone@googlegroups.com
Subject: Re: Hearing aids locking up when streaming media or telephone

Hi Carolyn:

I think you should put up a fight.  They didn't tell you ahead of time that 
they would not be compatible with your iPhone and voice over.

That is a lot of money for something that doesn't do what you were 
expecting.

That was the great thing about Costco.  You have six months to return them 
for a full refund if you are not satisfied for any reason.

Holly 

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