Hi,
I was just wondering if anyone else had encountered this issue or could 
duplicate it.
I’ve recently discovered that managing ringtones using iTunes on the windows 
side is a broken mess. I’m using the latest version of iTunes version 
12.9.4.102 under Windows 10. And no matter the screen reader in use JFW version 
2019, NVDA 2019 or Narrator the view of tones will appear as though it’s empty 
even if you have tones on your phone. If you copy something to it and the 
screen readers feel like cooperating it might populate and then speak but 
that’s iffy. But more importantly you can’t delete a tone from your device or 
iTunes library. If you hit delete on it nothing happens.  If you right click 
and hit delete in the resulting menu nothing happens. So now you can maybe if 
you’re lucky add a tone to your device but you simply cannot delete a tone.  I 
can’t verify if this issue is present when screen readers aren’t in the mix but 
it’s definitely the case when they’re in use.
If anyone has encountered this and found a fix I’d love to hear. If it can be 
duplicated and you’d like to join me in reporting it to Apple Accessibility 
it’d be greatly appreciated as sometimes greater numbers help when advocating 
or reporting accessibility issues.
Thanks in advance.
Robin

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