Carolyn, turning bluetooth off and back on or restarting the phone might not work. Even the instructions I gave you, might not work. If you tried them and they didn't work, then unless I come up with something else before you go to the audiologist, hopefully they could solve it. If you do try the instructions, I hope they work.
If you need help with the instructions, let me know.
Wayne


----- Original Message ----- From: "Carolyn Arnold" <4carol...@windstream.net>
To: <viphone@googlegroups.com>
Sent: Monday, June 17, 2019 8:57 AM
Subject: RE: Pairing hearing aids to phone.


I have turned Bluetooth off, have turned my phone completely off. So far, no trick has worked.

We're taking Jim for tests this afternoon, so will know when I can go to audiologist after that. I think it might take a fix from there. Thanks for help.

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Arlene
Sent: Monday, June 17, 2019 12:11 AM
To: viphone@googlegroups.com
Subject: Re: Pairing hearing aids to phone.

Carolyn, what I'm getting ready to tell you may not work, in fact, you may have already tried it already. Hardware and software can be strange and not work, so here's what I had to do with something a bit more simpler, having to do with a bluetooth keyboard. But I could not get that thing to pare and it was setting right in the bluetooth devices. So I turned the bluetooth keyboard off, and I decided to tell the iphone to forget about the device. then I turned the bluetooth on the iphone, off and then back on. and then I turned the bluetooth keyboard back on, and the iphone was ready to pare. It gave me a code to type in on the bluetooth keyboard, and I typed it in, and hit enter and I was done. It began working perfectly then. Give that a try, and if that doesn't work I'll see what I could do to come up with something else. I hope it works for you.

Wayne

----- Original Message -----
From: "Carolyn Arnold" <4carol...@windstream.net>
To: <viphone@googlegroups.com>
Sent: Sunday, June 16, 2019 2:16 PM
Subject: RE: Pairing hearing aids to phone.


I put in new batteries. It must have paired with them, named them Oticon,
said zero percent, but I can't get Bluetooth connected with my aids either
in Bluetooth or in MFI. I am afraid I'm going to have to end up going to the
audiologists - most inconvenient at this particular time in my life. Thanks
for helping.

Best regards,

Carolyn

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Les Kriegler
Sent: Saturday, June 15, 2019 7:20 PM
To: viphone@googlegroups.com
Subject: Re: Pairing hearing aids to phone.

Well, it wouldn’t hurt to try that.

Sent from my iPhone

On Jun 15, 2019, at 7:01 PM, Carolyn Arnold <4carol...@windstream.net>
wrote:

I got closer, at least got the hearing name up. But, it still won't pair.
Do you think I need to change batteries?

Best regards,

Carolyn


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Les Kriegler
Sent: Saturday, June 15, 2019 10:56 AM
To: viphone@googlegroups.com
Subject: Re: Pairing hearing aids to phone.

Well, if you already haven’t done so, try powering off your phone. Then
power off the aids. Power the aids back on and start the phone and try the
process again.

Sent from my iPhone

On Jun 15, 2019, at 10:40 AM, Carolyn Arnold <4carol...@windstream.net>
wrote:

I do have them on. It says searching and in progress, but nothing
happens.

Best regards,

Carolyn


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Les Kriegler
Sent: Saturday, June 15, 2019 10:36 AM
To: viphone@googlegroups.com
Subject: Re: Pairing hearing aids to phone.

Hi Carolyn,

What I do when I pair my ages I actually put them on. See if that makes a
difference. I also make sure that before they pay up, I see that the
hearing aids are listed. It should say something like MFI hearing aids
not connected. I know when my aids are paired, I see my name and then
they are paired. But again, try putting them on and see if that makes a
difference.

Sent from my iPhone

On Jun 15, 2019, at 10:33 AM, Carolyn Arnold <4carol...@windstream.net>
wrote:

For some reason, yesterday, when I wanted to use my music program,
my hearing aids were not paired, and on two separate occasions, I
tried to pair them again. Anyone have an idea what I could be doing
wrong.

I go to MFI Hearing. I turn on Bluetooth, I slightly open my aids,
but so far, I haven't been able to get them paired, and I don't know
if I need to open them or not.

I just tried one more time, but I could not make it happen.

If you pray, don't worry; if you worry, don't pray,

Carolyn

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