Kathy and all, Robin sent me one that I could work with. If I saved it to photos, then opened Seeing AI, browsed photos, opened it, the scan worked. But no way in Hades will it work any other way. This needs to be reported I think both to Microsoft, and Apple, but also as a review in the App Store. This is most certainly broken.
Richard Always look out for #1, and be careful not to step in #2. On Oct 7, 2019, at 8:55 AM, Kathy Brandt <katya20...@gmail.com> wrote: Thanks, Richard. I just forwarded one of the emails from USPS informed delivery. I wrote Microsoft on Twitter, and in the App Store, as well as through the feedback place on the app. On Oct 7, 2019, at 11:44 AM, Richard Turner <richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote: Well, two suggestions. I do not have that service, so the more people who write seein...@microsoft.com<mailto:seein...@microsoft.com> the more likely it will be addressed. Or, you could forward me one of those messages from UPS directly to richardturne...@outlook.com<mailto:richardturne...@outlook.com> and I could test it on my end, and if I get the same result, which I would expect, I too will send them a note. Later, Richard Always look out for #1, and be careful not to step in #2. On Oct 7, 2019, at 7:34 AM, Robin Frost <robin...@gmail.com<mailto:robin...@gmail.com>> wrote: Hi, I'm not Kathy obviously but since I too had the USPS issue I thought I'd chime in. The procedure I follow is: Open USPS informed delivery email double tap on scan of your mail piece, on the next screen double tap share, then select Seeing AI which I am assuming is using the photo describing channel that's when the processing tones just loop endlessly. It used to be you could do this without even needing to launch Seeing AI or select a channel manually at all. Now it's just broken. Robin -----Original Message----- From: Richard Turner Sent: Monday, October 7, 2019 9:41 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: RE: Seeing AI not processing photographs Kathy, There was no text from you in the message below. It was just quoting the conversation? Richard 🖖 Live long and prosper Check out my web site at: https://nam10.safelinks.protection.outlook.com/?url=www.turner42.com&data=02%7C01%7C%7C4015d508b58c47f9196208d74b337f19%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637060556850218254&sdata=9C40EsTO%2FyB%2Bm4xQaUi3kS1t8izmE9D6c4x4qFc4xfw%3D&reserved=0<https://nam10.safelinks.protection.outlook.com/?url=www.turner42.com&data=02%7C01%7C%7Ca629ef4eddb545675fee08d74b3ed727%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637060605570927464&sdata=Px0c5JSJcv%2Fcbp2bww7q6xUakBDPmnAsaQRrXNb7j8c%3D&reserved=0> -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Kathy Brandt Sent: Monday, October 7, 2019 6:39 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: Seeing AI not processing photographs On Oct 7, 2019, at 9:26 AM, Richard Turner <richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote: I just processed a photo from my photos on my 5S running iOS 12.4.2 with the latest Seeing AI update and it worked quickly and well. It was a picture of our fireplace and mantle above. I did a document scan and shared it both as text and as an image. Kathy, how did you do the UPS scan? Were you using the Product channel? You said you hadn't tried the document channel... Richard 🖖 Live long and prosper Check out my web site at: https://nam10.safelinks.protection.outlook.com/?url=www.turner42.com&data=02%7C01%7C%7C4015d508b58c47f9196208d74b337f19%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637060556850218254&sdata=9C40EsTO%2FyB%2Bm4xQaUi3kS1t8izmE9D6c4x4qFc4xfw%3D&reserved=0<https://nam10.safelinks.protection.outlook.com/?url=www.turner42.com&data=02%7C01%7C%7Ca629ef4eddb545675fee08d74b3ed727%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637060605570937469&sdata=J0THoL2RAxlqIB5XRn7%2BcBxVFI6zBqq9oV8jnpkVu24%3D&reserved=0> -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Mich Verrier Sent: Monday, October 7, 2019 6:19 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: RE: Seeing AI not processing photographs I also found this when trying to scan a photo with seeing ai today as well the toanes just whent on and on and on and nothing happened. From Mich. -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Kathy Brandt Sent: October 7, 2019 9:05 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Seeing AI not processing photographs The situation didn’t improve when I got home, so, it wasn’t the network’s fault. I have written Microsoft. My iPod six GEN and iPhone 5s won’t go beyond iOS 12.4.2. Removing and reinstalling the app didn’t help. Microsoft hasn’t answered. Thankfully the short text feature still works. I haven’t tried documents yet. When trying to recognize one of my photos, it says something like error, analysis failed, and when trying to share is scan from USPS.com<https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2FUSPS.com&data=02%7C01%7C%7Ca629ef4eddb545675fee08d74b3ed727%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637060605570937469&sdata=%2FvtipQHeKX%2BLnTHrXaW4Wj4FRTRtLwbaXY9%2BBCmXe%2BE%3D&reserved=0>, the series of tones just continue, with the message repeating “processing“. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. 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The post office for a while has had a feature called USPS informed delivery, which every day sense and email with scans of the envelopes for your incoming mail so that you have some idea of what you will receive that day. It was so great being able to hit the share button, and two recognize with Seeing AI, since you didn’t have to go through separate processes of copying to KNFB reader, and then in KNFB Reader telling it to recognize document, and then deleting that document once finished. With Seeing AI after saying processing, it would give a description, you would close out of it, and be sent back to email for processing the next scan. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. 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