Assuming there is no warranty you can take it to any place that does smart 
phone batteries.
Check with your carrier.
Or, call some place like Batteries Plus, and if they don't do it, they will 
likely tell you who does in your area.
If it is under warranty, you may need to find an authorized repair place.
Not so easy to do.
Best of luck.




Richard
"Reality is the leading cause of stress for those who are in touch with it."
-- from The Search for Signs of Intelligent Life in the Universe, by Jane Wagner


On Oct 15, 2019, at 10:28 AM, kelby carlson <kelbycarl...@gmail.com> wrote:

 Even worse, there don't seem to be any Apple stores at all in my area. Can 
you get the battery replaced at a carrier store like T-mobile?

Sent from my iPhone

On Oct 15, 2019, at 1:24 PM, kelby carlson 
<kelbycarl...@gmail.com<mailto:kelbycarl...@gmail.com>> wrote:

I have rebooted the phone and reset network settings to no avail. I am 
wondering if the battery case I tried for a few days damaged something somehow, 
though I can't see how that might have happened. But this level of battery 
drain is just not acceptable for daily use.

Sent from my iPhone

On Oct 15, 2019, at 1:17 PM, Richard Turner 
<richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote:

Well, the Apple store in Portland, Oregon, won't replace a battery until it 
drops below 80 percent.
But, that is if they are under warranty.
For about $49 you can have a battery replaced out of warranty.
At least, that is my understanding.




Richard
"Reality is the leading cause of stress for those who are in touch with it."
-- from The Search for Signs of Intelligent Life in the Universe, by Jane Wagner


On Oct 15, 2019, at 9:43 AM, Sieghard Weitzel 
<siegh...@live.ca<mailto:siegh...@live.ca>> wrote:

Apple considers 84% battery capacity sufficiently reduced for replacement. The 
battery on my 6S Plus was at 84% last year when I asked at an Apple Store to 
have it replaced when they offered the $29.99 battery replacement and the 
technician said they can certainly do this given it's at 84%.

-----Original Message-----
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
<viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of kelby 
carlson
Sent: Tuesday, October 15, 2019 7:14 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Battery Draining Fast and Charging Slowly

In the last week or so, my phone's battery has been behaving extremely oddly. 
When not charging, the battery drains very quickly; it can often lose at least 
5% in a couple of minutes. Conversely, when I have it plugged in, it charges 
very slowly, maybe 1% every five minutes or so. It is an iPhone 7 that is a 
little more than 2 years old. I'm not running iOS 13 yet because of the bug 
with ending calls and losing speech. I don't think it can be a problem with the 
lightning port, because it does charge when plugged in the wall and a computer. 
However, if I am doing something like uploading to iCloud, it can actually 
drain even while plugged in. When I check the battery health, it is at 84%. Is 
it time for a battery replacement?

Sent from my iPhone

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