Yes, I would say report it; I did! Maybe not the best example, but this is what 
I wrote them in a follow up after writing you and them:


After uninstalling and reinstalling the app, I discovered that if I send all 
images to photos on my iOS device, and then share, the images will process, but 
from the Mail app, on iOS 12 I could double tap and hold on the image, and it 
would bring up various options, including recognize with Seeing AI. It was so 
great how it would just process , after which I could double tap on close and I 
would be popped back into my Mail app to process the next image. However, like 
I said, double tapping and holding doesn’t immediately bring up share options, 
so, I have to double tap on the image, double tap on share, and then, once I 
start recognizing with Seeing AI, like I said, it just says image processing , 
and the close or cancel buttons don’t work, meaning I have to hit the home 
button, go to the app switcher, close out of mail, go back to Mail, bring mail 
back up, and find the USPS message again. Please fix! 


> On Nov 30, 2019, at 12:25 PM, Robin Frost <robin...@gmail.com> wrote:
> 
> Hi,
> Yes I have been having this problem off and on for months now sad to say. 
> Guess it's time to report it to the Seeing AI folk again?
> Robin
> 
> 
> -----Original Message----- From: Kathy Brandt
> Sent: Saturday, November 30, 2019 10:14 AM
> To: viphone@googlegroups.com
> Subject: Seeing AI and USPS informed delivery problem
> 
> I finally updated to iOS 13 yesterday. Today I tried sharing an image in the 
> email from USPS informed delivery with seeing AI: I just got the continual 
> message “processing“ and was unable to close or cancel without completely 
> closing the mail app and reopening. Has anyone else experienced this or, what 
> have you done? Thank you.
> 
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