Yes, you no doubt have the latest version. Try the triple tap with one finger and see if that changes anything at all.
Richard 🖖 Live long and prosper Check out my web site at: www.turner42.com -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Kathy Brandt Sent: Saturday, November 30, 2019 9:49 AM To: [email protected] Subject: Re: Seeing AI and USPS informed delivery problem I uninstalled seeing AI, so on reinstall, I should have gotten the most up-to-date version of the app; it says in the App Store that the last update was a few months ago. It says that that update was for iOS 13. Seeing AI is among my share options. Thanks. > On Nov 30, 2019, at 12:42 PM, Richard Turner <[email protected]> > wrote: > > Try a one finger double tap on the image and that should bring up the context > menu where you can pick share. > If Seeing AI isn't in the list, double tap on the More button and see if > Process in Seeing AI comes up. > I'm thinking though this may be something with iOS 13 that Microsoft will > have to address in an update. > Have you updated Seeing AI? > They had an update recently related to iOS 13. > > But certainly report it and keep reporting it. > I report it both to Seeing AI and Apple Accessibility. > > > Richard > > 🖖 Live long and prosper > > > Check out my web site at: > https://eur02.safelinks.protection.outlook.com/?url=www.turner42.com&data=02%7C01%7C%7C9cc013a008de4737d03c08d775bd9e00%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637107329565746863&sdata=NsLq1QsvHpEgWr6Q6wxQZddI8jaQxjUr%2FrzbO0OLYUk%3D&reserved=0 > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of Kathy > Brandt > Sent: Saturday, November 30, 2019 9:38 AM > To: [email protected] > Subject: Re: Seeing AI and USPS informed delivery problem > > Yes, I would say report it; I did! Maybe not the best example, but this is > what I wrote them in a follow up after writing you and them: > > > After uninstalling and reinstalling the app, I discovered that if I send all > images to photos on my iOS device, and then share, the images will process, > but from the Mail app, on iOS 12 I could double tap and hold on the image, > and it would bring up various options, including recognize with Seeing AI. It > was so great how it would just process , after which I could double tap on > close and I would be popped back into my Mail app to process the next image. > However, like I said, double tapping and holding doesn’t immediately bring up > share options, so, I have to double tap on the image, double tap on share, > and then, once I start recognizing with Seeing AI, like I said, it just says > image processing , and the close or cancel buttons don’t work, meaning I have > to hit the home button, go to the app switcher, close out of mail, go back to > Mail, bring mail back up, and find the USPS message again. Please fix! > > >> On Nov 30, 2019, at 12:25 PM, Robin Frost <[email protected]> wrote: >> >> Hi, >> Yes I have been having this problem off and on for months now sad to say. >> Guess it's time to report it to the Seeing AI folk again? >> Robin >> >> >> -----Original Message----- From: Kathy Brandt >> Sent: Saturday, November 30, 2019 10:14 AM >> To: [email protected] >> Subject: Seeing AI and USPS informed delivery problem >> >> I finally updated to iOS 13 yesterday. Today I tried sharing an image in the >> email from USPS informed delivery with seeing AI: I just got the continual >> message “processing“ and was unable to close or cancel without completely >> closing the mail app and reopening. Has anyone else experienced this or, >> what have you done? 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