Not the same situation as yours, but I sometimes have volume problems when I first activate amazon music on my iPhone. It usually fixes itself once a piece is playing, and it doesn't happen as often as it use to, but it can be a problem)
Yes, I’ve had this problem since the IOS 13 update--On Sun, Jan 19, 2020 at 5:44 PM Mama Peach <mamapeach@charter.net> wrote:Yes, I had the same problem a few days ago. I just couldn’t figure it out.From: Alan LemlySent: Sunday, January 19, 2020 2:51 PMSubject: Anyone else having volume issues with Amazon Music app?--Hi List,
I noticed a couple of Amazon Music app version updates back that the volume coming out of my iPhone 8 speakers was significantly reduced whenever launching Amazon Music. The volume is reduced almost to the point where my iPhone is unusable and is across the board until I force close Amazon Music using the App Switcher. Turning the volume up doesn't correct the problem. When I plug in my wired earpods, the volume coming through them is fine in Amazon Music but reverts to being too low when I unplug the earpods. Is anyone else experiencing this issue? I plan to write Amazon about this but wanted to first see if others are also experiencing this.
Thanks in advance.
Alan Lemly
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