Terri,

 

I'm hesitant to uninstall the Amazon Music app to correct the reduced speaker 
volume issue because I've downloaded many songs to my iPhone and have created a 
playlist that I'm afraid I'll lose if I uninstall/reinstall.

 

Alan

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
terri...@gmail.com
Sent: Monday, January 20, 2020 7:00 AM
To: viphone@googlegroups.com
Subject: RE: Anyone else having volume issues with Amazon Music app?

 

I am not having any problems with Amazon Music on my iPhone 11 Pro. I have had 
this phone for one month and just redownloaded the Amazon Music app, played 
some songs, and all sounds great. Maybe those having the problem could try 
uninstalling/deleting  the app and redownloading/installing it again. It would 
be nice if this solved the issue for everyone.

Best,

Terri Hedgpeth 

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of lana
Sent: Sunday, January 19, 2020 10:29 PM
To: viphone@googlegroups.com
Subject: Re: Anyone else having volume issues with Amazon Music app?

 

Not the same situation as yours, but I sometimes have volume problems when I 
first activate amazon music on my iPhone. It usually fixes itself once a piece 
is playing, and it doesn't happen as often as it use to, but it can be a 
problem) 

On Jan 19, 2020 5:46 PM, Cedric Green <lapa...@gmail.com> wrote:

Yes, I’ve had this problem since the IOS 13 update

 

On Sun, Jan 19, 2020 at 5:44 PM Mama Peach <mamape...@charter.net> wrote:

Yes, I had the same problem a few days ago. I just couldn’t figure it out.

 

From: Alan Lemly <mailto:wale...@gmail.com>  

Sent: Sunday, January 19, 2020 2:51 PM

To: 'VIPhone Email List' <mailto:viphone@googlegroups.com>  

Subject: Anyone else having volume issues with Amazon Music app?

 

Hi List,

 

I noticed a couple of Amazon Music app version updates back that the volume 
coming out of my iPhone 8 speakers was significantly reduced whenever launching 
Amazon Music. The volume is reduced almost to the point where my iPhone is 
unusable and is across the board until I force close Amazon Music using the App 
Switcher. Turning the volume up doesn't correct the problem. When I plug in my 
wired earpods, the volume coming through them is fine in Amazon Music but 
reverts to being too low when I unplug the earpods. Is anyone else experiencing 
this issue? I plan to write Amazon about this but wanted to first see if others 
are also experiencing this.

 

Thanks in advance.

 

Alan Lemly

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