I find I usually get connected to the right place with the main number for Apple. You can also actually choose to have silence when you're waiting with the regular number, too. I believe the option you press is the number 4.
Thanks, Ari > On Mar 3, 2020, at 3:15 PM, Richard Turner <[email protected]> > wrote: > > Part of the reason I prefer to go through Apple Accessibility is that you do > not have to go through the bloody stupid computer who says it can understand > full sentences, which maybe it can, but you have to go through many steps > before getting a human. > While calling Accessibility, you get a human fairly easily, and if you have > to hold, you can choose silence, instead of the poor quality music. > > > > richard > > "There's a nap for that." — an anonymous cat in Portland, OR > >> On Mar 3, 2020, at 12:08 PM, Anne West <[email protected]> wrote: >> >> I just got off the phone with Apple Accessibility regarding a billing issue. >> The rep connected me to accounts and billing where I got excellent help to >> resolve my issue. The accounts rep sent me an email with links for account >> info and such. >> >> Anne >> >> -----Original Message----- >> From: [email protected] <[email protected]> On Behalf Of >> Richard Turner >> Sent: Tuesday, March 3, 2020 8:09 >> To: [email protected] >> Subject: RE: is there anyway to get your money back for an app purchase? >> >> If Apple actually sends you a receipt via Email, which I've gotten very few >> of in the last several months, there should be a place in the email to >> request a refund, if not, and even though this is not technically the right >> procedure, I'd call Apple Accessibility and ask them for help. >> There is no way to actually talk with anyone with the app store side of >> things. >> I think you can do a chat with them, but try the folks at accessibility >> first. >> 877-204-3930 >> >> >> Richard >> >> 🖖 Live long and prosper >> >> >> Check out my web site at: >> https://eur05.safelinks.protection.outlook.com/?url=www.turner42.com&data=02%7C01%7C%7C84267fa4986a44bf6e9908d7bfaeafc6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637188629297400082&sdata=9aDU40y85PTZAtIROTiSqCPDUUZFv7kz6ITUUKIiiXA%3D&reserved=0 >> >> -----Original Message----- >> From: [email protected] <[email protected]> On Behalf Of >> Joshua Hendrickson >> Sent: Tuesday, March 3, 2020 4:32 AM >> To: [email protected] >> Subject: is there anyway to get your money back for an app purchase? >> >> Hi to all. I heard on a recent audio event about the voice recorder HD app. >> I decided to get it. I found out that to unlock more advanced features, >> they would cost. I checked and the price was about >> $6 I didn't think that was to bad, but I paid for the advanced features and >> I can't even use the piece of crap app. I can make voice recordings, >> however, I can't even find the recordings that I have made let alone play >> them. Is there anyway I could get my $6 back. When you purchase an app, is >> your money gone forever? Thanks. >> -- >> Joshua Hendrickson >> >> Joshua Hendrickson >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. 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Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> https://eur05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2F&data=02%7C01%7C%7C84267fa4986a44bf6e9908d7bfaeafc6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637188629297400082&sdata=qdb5LVzqaYI8ByZElIWWb2ObKOMM6DJOXjB6vB9MU5g%3D&reserved=0 >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://eur05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2F001f01d5f197%25248a4cc3a0%25249ee64ae0%2524%2540gmail.com&data=02%7C01%7C%7C84267fa4986a44bf6e9908d7bfaeafc6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637188629297400082&sdata=OctAFggBHbIFcvVaNMhUGMSKaik4%2FuEjkxpZOve5NEo%3D&reserved=0. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. 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