Hello Donald,

First of all check for any update available for your iOS version.
Then try to check if you are getting proper network coverage and you are
connected to Wi-Fi.
Also your can forget and reconnect to your Wi-Fi network or simply reset
your network settings.
Then simply Turn Off and On siri from Settings.
And finally restart your phone.

Hope this helps

Pramit



On Wed, Mar 18, 2020 at 12:19 AM Donald Roberts <donald.robert...@gmail.com>
wrote:

> Hello,
>
> I have a very strange issue on my iPhone 6 running ios 12.4.1.  Voice over
> is working fine, but I can do absolutely nothing with Siri.  Frankly, I am
> not convinced that the problem is  with the iPhone, but I can do nothing if
> I attempt to dictate..  This is true whether I attempt to get the
> temperature, dictate a message, etc.  I also pressed the home button and
> said “turn on Siri” with no response.  Only once did I get a response to a
> command.  The response I heard was “I’m having trouble.”
>
> So ideas please regarding how to trouble shoot.  Just in case, what is the
> phone number for Apple tech support?
>
> Thanks.
>
> Don Roberts
>
>
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