Hello all, > Before hitting the list with more complaints about how jumpy my new SE2 > with IOS 13.4.1 is, I called Apple Accessibility this morning to sort out > what features I might be able to eliminate and to demo the kinds of voice > over problems I was having. We screen shared so that the person at the other > end of the line could see what was happening on my screen in real time. > Remember now that I have updated from using an I phone 6 with 12.4.6, > which did everything I wanted, other than turn on location tracking with > Seeri which has only become possible with IOS 13_ - that gets one gold star > in my book. The screen on the 6 is shattered and the ringer stopped working > quite some time ago, and some sounds and notifications were no longer spoken, > even though the actual function of receiving and sending calls and mail and > messages continued to work just fine. > I bought a cheap iPhone 6S that has 13.13.2.3 on to serve in the interim > before the SE came out. It's been weeks now, so I can't recall if the 6S with > 13.2.3 threw me any curve balls, but the SE with IOS 13.4.1 is driving me > crazy. > One of my main gripes has to do with mail. I use gmail on the new phone as I > did on the 6 and it has become a nightmare to write, read then edit messages. > I get these spontaneous spoken invitations to format text, insert a picture, > and other things others must also be seeing, at least if they are using gmail > on their SE's. I often cannot back space character by character to read or > delete text, or select text in any block. This can be true for rereading text > as well where I get thrown all over the place and the cursor, seems to be > somewhere other than where I am reading from, or where voice over lead me to > believe I was. I sometimes suspect it might be trying to correct something > even though I have all that turned off. > Then there is that insistent vertical scroll bar that gets activated all the > time when what I thought I was doing was simply reading text whether it be > on Facebook or in any other App. > The same voice over inaccuracy and jumpiness comes into play using Safari > which is the browser Apple uses. The Accessibility person said it was the > fault of the web site not voice over that, by way of example, when Voice over > told me that I was in a live edit field, and when I went to type in my search > criteria, I was bounced all over the place. This happened on the Hadley site > which is a learning tools service for the Blind. What the person at the other > end of the phone line saw was that I was not in an edit field at all, but > that I was in a green box with nothing in it. Another time, when vo told I > was in an edit field where I could type, the accessibility guy said that I > was actually on a picture of a woman. > I am astonished that voice over has become so unstable in the day to day > doing many of the things I've been doing for years using some of the same web > sites and mail programs. Has Hadley gone that far down the tubes in terms of > their web design? Or why are those speech codes no longer shared, or working > when they did with other versions of IOS? Is this by deliberate design? If it > is, my days as a consumer of Apple products may be over when it comes time to > get a new phone. > Can anyone please tell me what about all this is correct and what might > not be? For one thing, I guess I'd better go back and select voice over to > speak all images it encounters rather than just the labelled ones, so maybe > voice over won't confuse where I am and speak something that isn't true. I am > also violently opposed to using Apple mail or web mail, so I'm stuck there > too unless I change my mind about it. > I'm ready to get rid of this phone. > > Deidre
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