They can test with VoiceOver on. If they can see the cursor jumping around, then they will be able to fix it, or replace it if it isn't fixable.
Richard "There's a nap for that." - an anonymous cat in a window in Portland, Oregon. -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Deidre Muccio Sent: Monday, June 1, 2020 9:38 AM To: viphone@googlegroups.com Subject: Hardware issue Deidre my phone is going back to the shop to be checked out for some kind of malfunctioning screen. The phones been completely unusable for weeks now. They can see the cursor bouncing all over the place. See what happens. I wonder if testing with voiceover on and voiceover off are two different animals. Whether they’ll see I’ll be able to determine what the real issue is even if they’re not familiar with how to use voiceover. Is there an obvious answer to this question. Deirdre > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2F&data=02%7C01%7C%7C28bb377ebd3b4ce204d608d8064a378e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637266263109100096&sdata=oe2YyBA42QPmnLIiFw4ppdoFBGTSiUMNDw5Ijh1sFXQ%3D&reserved=0 --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2F622C0417-C7DE-45E9-A1A5-C6188F62A865%2540gmail.com&data=02%7C01%7C%7C28bb377ebd3b4ce204d608d8064a378e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637266263109100096&sdata=h6m7xZsRVDpfyaIrsHFzdGXYHgEoZ5m0tjO80uqvuI8%3D&reserved=0. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/MWHPR17MB1981453B828D286EED272B7AB78A0%40MWHPR17MB1981.namprd17.prod.outlook.com.