Greetings. Often there is a phone number you can call for accessing
voicemail. Granted, most people do it via the phone app, but I'm
pretty sure you can call in if you need to. I don't recall the number
for AT&T. Many major carriers use 611 to access carrier functions,
like support, billing, and so forth.

Good luck,
Wayner

On 10/21/20, Carolyn <4carol...@windstream.net> wrote:
> I remember when I set mine up on my 11 in early January that I put in my
> six-digit AT&T passcode, I think.
>
> Do you have a code with your carrier? Was that the four-digit one? AT&T told
> me mine had to be six. Otherwise, you could call Apple Accessibility.
>
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Jim Portillo
> Sent: Wednesday, October 21, 2020 4:29 PM
> To: viphone@googlegroups.com
> Subject: Voicemail issue
>
> I have absolutely no idea what happened, but when I updated my phone plan or
> maybe when I updated my IOS version, my voicemail and mailbox got messed up,
> and now I need to set it up again.
>
> The problem is this.  I go to the setup button and it asks for a password.
> In  the past, I’ve had a four digit password I’ve used, and when I’ve tried
> entering it and hit the “done” button, it tells me that the particular
> button is dimmed. I don’t know how to proceed because it doesn’t let me. Do
> I need a larger numbered password or something different?
>
> Can I set it up differently or from some place else?
>
> I’m going to have the same issue when I get my 12 in a few days, but people
> aren’t able to leave me voice mails right now.
>
>
>
> Jim
>
>
>
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