I do not know why this is, but in order to get audio description for CBS All Access, I must launch the All Access app itself, it just won't come through Apple TV or the phone. And I have AD turned on everywhere I know to look.
-----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mary Otten Sent: Tuesday, December 15, 2020 6:47 PM To: viphone@googlegroups.com Subject: Re: CBS All Access Hi John, I am not yet subscribed to CBS All Access, although I plan to do that. Since this is all through Apple TV and their app, I wonder if a call to Apple accessibility might not be in order. It was my understanding that anything offered by Apple was done through Apple servers. Therefore, this might be an Apple issue, although I don’t know why it would work on your phone and not on your Apple TV. But Apple are the experts so give them a shout. Sent from my iPhone > On Dec 15, 2020, at 3:55 PM, John JD Denning <jdenning1...@gmail.com> wrote: > > Greetings, wondering if anybody else has experienced problems like this. > > I have two Apple TV HD ‘s. Both are on current software. Also iPad and iPhone. > > > If I play Star Trek discovery on my iPhone I get audio description. If I play > it on either of the Apple TVs no audio description for Star Trek discovery. > Though I do have audio description on some other shows. > > All the settings are correct I have done every kind of troubleshooting I can > think of I’ve been in contact with CBS all excess help. They have been no > help. They just email me every once in a while asking if I’m still having the > problem. > > Has anybody else experienced anything like this with either Star Trek > discovery or another show? > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/8AA1F414-2BA7-4588-AE7E-BE42AF9CAF34%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/C1BCDBB1-1623-466C-AA5B-097AF3B8D140%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/01df01d6d346%2423821f30%246a865d90%24%40gmail.com.
