I would say most times they try to help.
They may be at least willing to do a screen share so they can see what is 
happening and let you know if they think it is an MLB app issue, or an Apple 
issue.
I only have MLB audio and have not tried to get into archived games.



Richard
"The highest reward for a person's toil is not what they get for it, but what 
they become by it."
- John Ruskin, 1819-1900

Web site: www.turner42.com



-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mary 
Otten
Sent: Wednesday, June 2, 2021 10:59 AM
To: via VIPhone <viphone@googlegroups.com>
Subject: Apple accessibility and third-party apps

I wonder if anyone has any experience calling Accessibility at Apple regarding 
voiceover with a third-party app. I wouldn't suppose they would be much help, 
but I'm just wondering. I mentioned before that I was having problems with the 
MLB app, not being able to go back in the calendar to a previous month. I just 
talked to MLB's Accessibility person, and the conversation was ridiculous. She 
wanted me to uninstall the app, reset my modem, do all kinds of garbage that's 
totally not related to the fact that the app is not fully accessible. So either 
I'm missing something, and maybe that's where the Apple accessibility people 
can point out some thing that I'm not doing right, or there's just no way to do 
it. But her advice was absurd. I mean unlabeled buttons are not a problem 
that's going to be solved with all the garbage that she had me doing. So I 
didn't do it.


Sent from my iPhone

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