Sounds like she was a low level support person reading from a script. What
would your modem settings have to do with the accessibility of an app. i
assume that you are referring to the iPhone app, and not the web site.
Andy
----- Original Message -----
From: "Mary Otten" <motte...@gmail.com>
To: "via VIPhone" <viphone@googlegroups.com>
Sent: Wednesday, June 02, 2021 10:58 AM
Subject: Apple accessibility and third-party apps
I wonder if anyone has any experience calling Accessibility at Apple
regarding voiceover with a third-party app. I wouldn’t suppose they would be
much help, but I’m just wondering. I mentioned before that I was having
problems with the MLB app, not being able to go back in the calendar to a
previous month. I just talked to MLB‘s Accessibility person, and the
conversation was ridiculous. She wanted me to uninstall the app, reset my
modem, do all kinds of garbage that’s totally not related to the fact that
the app is not fully accessible. So either I’m missing something, and maybe
that’s where the Apple accessibility people can point out some thing that I’m
not doing right, or there’s just no way to do it. But her advice was absurd.
I mean unlabeled buttons are not a problem that’s going to be solved with
all the garbage that she had me doing. So I didn’t do it.
Sent from my iPhone
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