No, you do not need to erase your phone. Which phone do you have?
Richard "Reality is the leading cause of stress for those who are in touch with it." -- Jane Wagner website: www.turner42.com On Aug 25, 2021, at 11:19 AM, Traci Duncan <our4p...@gmail.com> wrote: Hello, is a hard reset like erasing all content? Thank you, Traci On Aug 24, 2021, at 5:02 PM, M. Taylor <mk...@ucla.edu> wrote: Hello Tracy, Funny you should post this question as I recently experienced a similar problem with Audible via iOS 13.7. According to a tier 3 Audible tech who has a device running iOS 12.x, the solution to the problem is to perform a hard-reset on your device, then, attempt to install the app again. According to the tech, she was successful at installing an older version of Audible on her iPod Touch running iOS 12.x. I hope this helps. Mark -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Traci Duncan Sent: Tuesday, August 24, 2021 8:07 AM To: viphone@googlegroups.com Subject: Download an older version of this app? Hi all, I’m running into a problem on my iTouch running iOs 12 point something. There are a handful of apps requesting to download an older version, however when I tap download I end up in this loop of the same request. So far the apps are Audible, Google Drive, and Amazon Music. Any ideas on how I can get pass this and download the older versions? As a side question, is iOs 12 already getting too old? :( This will make me sad. This iTouch is engraved, so I just don’t want to trade it in for a newer model. I use it for a entertaining device only. Books, games, music etc. Thanks for any help. Traci -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2F&data=04%7C01%7C%7C476a76896f6943b7164508d967f4e395%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637655123752532152%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=g5F2jgy7sC1khuLZjLgpjr66Lg1JvaashI5wGGUMYt0%3D&reserved=0 --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2F86C9F4BD-B241-47BC-A77D-49F04FA3DB74%2540gmail.com&data=04%7C01%7C%7C476a76896f6943b7164508d967f4e395%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637655123752532152%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VNSaJUk4yExFEeylDYZeQv2z41enAiUC5FAKGqbMVUU%3D&reserved=0. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2F&data=04%7C01%7C%7C476a76896f6943b7164508d967f4e395%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637655123752532152%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=g5F2jgy7sC1khuLZjLgpjr66Lg1JvaashI5wGGUMYt0%3D&reserved=0 --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2F000001d79944%25247f6c2a60%25247e447f20%2524%2540edu&data=04%7C01%7C%7C476a76896f6943b7164508d967f4e395%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637655123752532152%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZF3w0l12zJkbmo92t5%2F3DNZJaofmV1A%2BtDHq0PCoNBY%3D&reserved=0. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2F&data=04%7C01%7C%7C476a76896f6943b7164508d967f4e395%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637655123752532152%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=g5F2jgy7sC1khuLZjLgpjr66Lg1JvaashI5wGGUMYt0%3D&reserved=0 --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2F96131BA1-D5D9-4D9D-A59B-8E5016BCC5AC%2540gmail.com&data=04%7C01%7C%7C476a76896f6943b7164508d967f4e395%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637655123752532152%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZcdsjcuB%2Fl0aBFbzhp3qQQ0jLv%2BU8Pc%2BsW3ORtUgPBk%3D&reserved=0. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/MW4PR17MB4513B6FFFDD8BFC1AF6BC882B7C69%40MW4PR17MB4513.namprd17.prod.outlook.com.
