Thank you, Paula, for that number. My audiologist didn't give me that kind of 
info at all, just suggesting I come in again so that she can reprogram the 
device. I'll call their tech support number, and, of course, if I really have 
to, I'll go back in to see her.


> 
> On Aug 27, 2021, at 2:02 PM, Paula Jordan <pau...@roadrunner.com> wrote:
> 
> Hi Duane. Have you contacted Starke Tech Support. I’ve called them a couple 
> of times and they’ve been very helpful. That number is: (800) 328-8602. They 
> might be able to help.
> God bless!
> Paula and the pups
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Duane 
> Steele
> Sent: Friday, August 27, 2021 10:39 AM
> To: IPhone List <viphone@googlegroups.com>
> Subject: A hearing aid/iPhone question
> 
> Hello Listers,
> 
> I recently took delivery of a new Starkey hearing aid that connects directly 
> with my iPhone. I returned to the audiologist on Wednesday for some fine 
> tuning after two weeks of use. On Wednesday evening, I went to check the 
> battery status of the hearing aid and discovered the audiologist had 
> inadvertently renamed my device to that of the previous client... someone 
> named Patricia. Naturally, I e-mailed her to point out this error, and she 
> said she'd made a mistake and I'd have to return next week to have her 
> correct it. My question is this: Is there any way I can do this myself 
> without returning to the audiologist? For instance, if I disconnected the 
> hearing aid and reconnected it, would it recognize my iPhone, or, is 
> returning to the audiologist my only option? Just wondering, and trying to 
> avoid the inconvenience of having to return just to get the right name on my 
> new hearing aid. Thanks for any suggestions.
> 
> 
> Peace & Blessings,
> Pastor Duane L. Steele
> Phone (276) 730-5194
> 
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