Have you done a reboot?
I think the SE 2020 works like the newer phones where you press and release the volume up, then press and release the volume down then hold in the side button about 8 or 10 seconds and release and wait for it to come back on. The first two steps need to be done quickly, don’t hold in the volume buttons just press and release, then hold the side switch … Richard “One can’t be angry when one looks at a penguin.” ~ John Ruskin My web site; https://www.turner42.com/ From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of kitty hevener Sent: Sunday, January 9, 2022 2:27 PM To: viphone user group <viphone@googlegroups.com> Subject: need help getting my SE 2020 working properly again I forgot to put my phone on charge last night. Consequently, battery ran down. Since recharging, I discovered that I can not give voice commands to open my aps. When flicking around the screen, voice over does not speak. Yet, when I hold the home button and say “voiceover on”, I get message saying voice over is on. When trying to unlock phone, have to enter pass code, as it is no longer responding to my fingerprint. Called apple accessability for help. Did screen share. While on phone, my phone behaved like I would expect it to. By that, I mean that I could flick to all my aps and hear everything as expected. Hung up from phone call and discovered that my phone went back to doing what it was doing prior to calling apple accessability. Called apple accessability tweo more times. I was talking to rep and when they went to check my account, they never came back. This was 7-8 minutes in to the call. I truly have never seen my phone behave like this. Please help. Thanks. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com <mailto:viphone+unsubscr...@googlegroups.com> . To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net <https://groups.google.com/d/msgid/viphone/014101d805a8%24019f2080%2404dd6180%24%40earthlink.net?utm_medium=email&utm_source=footer> . -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/018701d805a9%24c1c7d360%2445577a20%24%40comcast.net.