Hi Jen, u raise an excellent point. I did not specifically check the speech, although I did check volume. At any rate, whatever happened is now resolved. So, am again a happy camper smile!! And, thanks to all for your help.
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Jennie Facer Sent: Sunday, January 9, 2022 7:16 PM To: viphone@googlegroups.com Subject: Re: need help getting my SE 2020 working properly again Did speech get turned off? Voiceover will still be on, but the speech may have got turned off. Just a thought? Jenn Jenn and Kumi On Jan 9, 2022, at 4:36 PM, kitty hevener <kheve...@earthlink.net <mailto:kheve...@earthlink.net> > wrote: Richard, no, I was just doing the power off button for couple seconds. I have now talked to apple accessability two times and had two failed attempts. The last time, I spoke with a senior advisor. She basically ended up telling me to just update to 15.2 in hopes that would solve issue. So, when it finishes updating, will try your suggestion. From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of richardr_tur...@comcast.net <mailto:richardr_tur...@comcast.net> Sent: Sunday, January 9, 2022 5:39 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: RE: need help getting my SE 2020 working properly again Have you done a reboot? I think the SE 2020 works like the newer phones where you press and release the volume up, then press and release the volume down then hold in the side button about 8 or 10 seconds and release and wait for it to come back on. The first two steps need to be done quickly, don’t hold in the volume buttons just press and release, then hold the side switch … Richard “One can’t be angry when one looks at a penguin.” ~ John Ruskin My web site; https://www.turner42.com/ From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of kitty hevener Sent: Sunday, January 9, 2022 2:27 PM To: viphone user group <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > Subject: need help getting my SE 2020 working properly again I forgot to put my phone on charge last night. Consequently, battery ran down. Since recharging, I discovered that I can not give voice commands to open my aps. When flicking around the screen, voice over does not speak. Yet, when I hold the home button and say “voiceover on”, I get message saying voice over is on. When trying to unlock phone, have to enter pass code, as it is no longer responding to my fingerprint. Called apple accessability for help. Did screen share. While on phone, my phone behaved like I would expect it to. By that, I mean that I could flick to all my aps and hear everything as expected. Hung up from phone call and discovered that my phone went back to doing what it was doing prior to calling apple accessability. Called apple accessability tweo more times. I was talking to rep and when they went to check my account, they never came back. This was 7-8 minutes in to the call. I truly have never seen my phone behave like this. Please help. Thanks. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu <mailto:mk...@ucla.edu> . 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