855-300-8985

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of julie 
dawson
Sent: Tuesday, March 22, 2022 11:38 PM
To: viphone@googlegroups.com
Subject: Re: Difficulty Ordering with Doordash App

 

What is the doordash accessibility number?    

 

----- Original Message ----- 

From: kheve...@fuse.net <mailto:kheve...@fuse.net>  

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Sent: Tuesday, March 22, 2022 4:19 PM

Subject: RE: Difficulty Ordering with Doordash App

 

Interesting, I have never seen the xx more control in that app.  I typically 
have trouble accessing my cart.  So, I look over the choices then call doordash 
accessability number and place the order by phone.  

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Andy 
Baracco
Sent: Tuesday, March 22, 2022 7:18 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Re: Difficulty Ordering with Doordash App

 

I've never seen XX more.

 

Andy

 

----- Original Message ----- 

From: Peter Logan <mailto:pdlloga...@gmail.com>  

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Sent: Tuesday, March 22, 2022 4:12 PM

Subject: RE: Difficulty Ordering with Doordash App

 

I think the app itself isn’t all that usable.  I was ordering with my sighted 
daughter the other day and she was also having difficulty finding and adding 
things.

 

What I have found is that if you click on the XX more .. that seems to work a 
little better.

 

I keep meaning to go out and rate the app and point some of this stuff out ..

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of 
Debbie Downey
Sent: Tuesday, March 22, 2022 6:52 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Difficulty Ordering with Doordash App

 

HI Pam,

 

This app has had its accessibility problems for a long time.

 

I also have an iPhone 8 and I can reorder items but I can’t buy anything new. 
I’ve had the same experience just last night; tried to add 2 cookies to my cart 
from McDonalds and when I double tap on the item it doesn’t go anywhere. 

 

When I went into my cart they asked if I wanted to add anything and 2 cookies 
just happened to be on the list of things you could add and this time it worked.

 

Debbie 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of 
Ekstrand, Pamela A. -ND
Sent: Tuesday, March 22, 2022 6:47 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Difficulty Ordering with Doordash App

 

Has anyone had success ordering from DoorDash recently?  It seems this app is 
very hit or miss as far as accessibility.

 

When trying to flick through the available items, focus jumps to other places 
on the list.  Also, if I do land on an item I want, double tapping it to choose 
it seems to do nothing.

 

I have an iPhone 8, so this is not the issue with the screen describe feature 
(if that is the correct name).

 

Any tips would be helpful.

 

Pam

 

 

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