Hi Bill,

Thank you very much for the input. I have to tell you, we had switch to 
spectrum for our mobile services. In terms of customer service, it has been 
nothing less than a disaster. We are going out of town on Thursday, I asked if 
they could expedite a replacement phone. I offered to pay the additional 
shipping, no we can’t do that. I had to argue with them to have the $50 
restocking fee removed for a defective phone. Not necessarily spectrum‘s fault, 
online and in the store they have very little stock. I’ve spent hours on the 
phone trying to get everything set up so that when I go in the store to pick up 
a replacement phone we’re not there for hours. I get to the store everything 
that I discussed with Spectrum Mobile on the phone there is nothing in the 
file. My husband says he owes me for the running that I’ve been doing in the 
effort that I put into setting up this phone. I have been on the phone 
constantly with spectrum Apple and Abbott Laboratories.

 I’ll let you guys know how this all works out. I was so disgusted I just 
decided to go with the iPhone promax 13. That’s the model I have and I know 
that it works with Libre 2.

For those interested, Libre has come out with I believe they’re calling at the 
Libre three. The sensors are about the size of a penny. Much much smaller.

Thank you to everyone that has offered suggestions.

Have a great day,

Lynda 

Sent from my iPhone

> On Aug 8, 2022, at 8:16 PM, Bill Gallik <wfgal...@gmail.com> wrote:
> 
> Hi Linda & Richard,
> 
> Just a thought here, do you live in an area that has an Apple outlet 
> convenient for you to visit?  If so, perhaps you might consider paying that 
> outlet a visit and asking them to try linking a different iPhone 12 to the 
> Libre.
> 
> On the other hand, if you live where it would be terribly hard to visit an 
> Apple outlet (as I do here in the middle of Bayfield County, WI) I agree that 
> demanding a replacement iPhone 12 is your best path to correct the question.
> 
> Another point here, is there anybody else on this list with an iPhone 12 and 
> using the Libre CGM?  If so and they are not experiencing this problem, then 
> clearly there is a problem with the iPhone 12 you folks have.  But, obviously 
> you are already aware of that fact.
> 
> 
> * * * * * * * * * * * *
> - Bill from Ino, Wisconsin
> - "Creativity doesn't wait for that perfect moment."
> - "It fashions its own perfect moments out of ordinary ones."
> - Bruce Garrabrandt
> 
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