Hello, If I remember right the nfc sensor that is needed to utilize the Libre is located near the top edge of the phone that contains the camera. I had to place the sensor just to the left of the camera (towards the center of the phone) to make the scan work properly.
Ed > On Aug 9, 2022, at 4:02 AM, Lynda Ingraham <lynda.ingra...@gmail.com> wrote: > > Hi Bill, > > Thank you very much for the input. I have to tell you, we had switch to > spectrum for our mobile services. In terms of customer service, it has been > nothing less than a disaster. We are going out of town on Thursday, I asked > if they could expedite a replacement phone. I offered to pay the additional > shipping, no we can’t do that. I had to argue with them to have the $50 > restocking fee removed for a defective phone. Not necessarily spectrum‘s > fault, online and in the store they have very little stock. I’ve spent hours > on the phone trying to get everything set up so that when I go in the store > to pick up a replacement phone we’re not there for hours. I get to the store > everything that I discussed with Spectrum Mobile on the phone there is > nothing in the file. My husband says he owes me for the running that I’ve > been doing in the effort that I put into setting up this phone. I have been > on the phone constantly with spectrum Apple and Abbott Laboratories. > > I’ll let you guys know how this all works out. I was so disgusted I just > decided to go with the iPhone promax 13. That’s the model I have and I know > that it works with Libre 2. > > For those interested, Libre has come out with I believe they’re calling at > the Libre three. The sensors are about the size of a penny. Much much smaller. > > Thank you to everyone that has offered suggestions. > > Have a great day, > > Lynda > > Sent from my iPhone > >> On Aug 8, 2022, at 8:16 PM, Bill Gallik <wfgal...@gmail.com> wrote: >> >> Hi Linda & Richard, >> >> Just a thought here, do you live in an area that has an Apple outlet >> convenient for you to visit? If so, perhaps you might consider paying that >> outlet a visit and asking them to try linking a different iPhone 12 to the >> Libre. >> >> On the other hand, if you live where it would be terribly hard to visit an >> Apple outlet (as I do here in the middle of Bayfield County, WI) I agree >> that demanding a replacement iPhone 12 is your best path to correct the >> question. >> >> Another point here, is there anybody else on this list with an iPhone 12 and >> using the Libre CGM? If so and they are not experiencing this problem, then >> clearly there is a problem with the iPhone 12 you folks have. But, >> obviously you are already aware of that fact. >> >> >> * * * * * * * * * * * * >> - Bill from Ino, Wisconsin >> - "Creativity doesn't wait for that perfect moment." >> - "It fashions its own perfect moments out of ordinary ones." >> - Bruce Garrabrandt >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. 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