Hello,

If I remember right the nfc sensor that is needed to utilize the Libre is 
located near the top edge of the phone that contains the camera. I had to place 
the sensor just to the left of the camera (towards the center of the phone) to 
make the scan work properly.

Ed



> On Aug 9, 2022, at 4:02 AM, Lynda Ingraham <lynda.ingra...@gmail.com> wrote:
> 
> Hi Bill,
> 
> Thank you very much for the input. I have to tell you, we had switch to 
> spectrum for our mobile services. In terms of customer service, it has been 
> nothing less than a disaster. We are going out of town on Thursday, I asked 
> if they could expedite a replacement phone. I offered to pay the additional 
> shipping, no we can’t do that. I had to argue with them to have the $50 
> restocking fee removed for a defective phone. Not necessarily spectrum‘s 
> fault, online and in the store they have very little stock. I’ve spent hours 
> on the phone trying to get everything set up so that when I go in the store 
> to pick up a replacement phone we’re not there for hours. I get to the store 
> everything that I discussed with Spectrum Mobile on the phone there is 
> nothing in the file. My husband says he owes me for the running that I’ve 
> been doing in the effort that I put into setting up this phone. I have been 
> on the phone constantly with spectrum Apple and Abbott Laboratories.
> 
> I’ll let you guys know how this all works out. I was so disgusted I just 
> decided to go with the iPhone promax 13. That’s the model I have and I know 
> that it works with Libre 2.
> 
> For those interested, Libre has come out with I believe they’re calling at 
> the Libre three. The sensors are about the size of a penny. Much much smaller.
> 
> Thank you to everyone that has offered suggestions.
> 
> Have a great day,
> 
> Lynda 
> 
> Sent from my iPhone
> 
>> On Aug 8, 2022, at 8:16 PM, Bill Gallik <wfgal...@gmail.com> wrote:
>> 
>> Hi Linda & Richard,
>> 
>> Just a thought here, do you live in an area that has an Apple outlet 
>> convenient for you to visit?  If so, perhaps you might consider paying that 
>> outlet a visit and asking them to try linking a different iPhone 12 to the 
>> Libre.
>> 
>> On the other hand, if you live where it would be terribly hard to visit an 
>> Apple outlet (as I do here in the middle of Bayfield County, WI) I agree 
>> that demanding a replacement iPhone 12 is your best path to correct the 
>> question.
>> 
>> Another point here, is there anybody else on this list with an iPhone 12 and 
>> using the Libre CGM?  If so and they are not experiencing this problem, then 
>> clearly there is a problem with the iPhone 12 you folks have.  But, 
>> obviously you are already aware of that fact.
>> 
>> 
>> * * * * * * * * * * * *
>> - Bill from Ino, Wisconsin
>> - "Creativity doesn't wait for that perfect moment."
>> - "It fashions its own perfect moments out of ordinary ones."
>> - Bruce Garrabrandt
>> 
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