Ann, If you've not yet tried this, I'd remove BARD Mobile from the App Switcher and start it again and see if it will take your user ID and password. As others have said, the user ID and password should be consistent across all your devices including your computer. If removing the app from the App Switcher makes no difference, I'd uninstall the app from your iDevice, reinstall it, and try again. If you're still unable to log into BARD Mobile successfully, I'd email nlsdownl...@loc.gov as Joshua suggested for guidance.
Alan Lemly -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Ann Byrne Sent: Tuesday, August 23, 2022 7:52 PM To: viphone@googlegroups.com Subject: Re: Activating the BARD mobile app When I put in my userID and password it says "enter device ID". "send diagnostic log to NLS" What is my device ID? It's an iPhone SE 2022, but is that what the app is looking for? And why do I need a diagnostic log? At 04:01 PM 8/23/2022, you wrote: >Yes; BARD Mobile wants the same username and password you use to bogin >on your computer. > >Kathy Blackburn >kblac...@austin.rr.comOn Aug 23, 2022 3:38 PM, Ann Byrne ><ann...@sbcglobal.net> wrote: > > > > Does the BARD mobile app on the phone expect the same userID and > > password as NLSBARD on the computer? Trying to put in my info, and > > the app says invalid userID or password. But there is no place to > > put in the userID again, and I don't see a way to confirm the > > password. I have logged in to the NLSBARD site on my computer with > > no problem, but I can't get into the stinkin' app on the phone. > > > > Rescue would be awesome! > > > > thx, > > > > -- > > The following information is important for > all members of the V iPhone list. > > > > If you have any questions or concerns about > the running of this list, or if you feel that a member's post is > inappropriate, please contact the owners or moderators directly rather > than posting on the list itself. > > > > Your V iPhone list moderator is Mark > Taylor. Mark can be reached > at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach > Cara at caraqu...@caraquinn.com > > > > The archives for this list can be searched at: > > http://www.mail-archive.com/viphone@googlegroups.com/ > > --- > > You received this message because you are > subscribed to the Google Groups "VIPhone" group. > > To unsubscribe from this group and stop > receiving emails from it, send an email to > viphone+unsubscr...@googlegroups.com. > > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/872034810.751970.1661287131812%40sbcglobal.net. > > > >-- >The following information is important for all members of the V iPhone list. > >If you have any questions or concerns about the running of this list, >or if you feel that a member's post is inappropriate, please contact >the owners or moderators directly rather than posting on the list itself. > >Your V iPhone list moderator is Mark >Taylor. Mark can be reached >at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach >Cara at caraqu...@caraquinn.com > >The archives for this list can be searched at: >http://www.mail-archive.com/viphone@googlegroups.com/ >--- >You received this message because you are subscribed to the Google >Groups "VIPhone" group. >To unsubscribe from this group and stop receiving emails from it, send >an email to >viphone+unsubscr...@googlegroups.com. >To view this discussion on the web visit >https://groups.google.com/d/msgid/viphone/63054014.050a0220.4b6df.fd81SMTPIN_ADDED_MISSING%40gmr-mx.google.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/303510879.827722.1661302340650%40sbcglobal.net. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/03e601d8b76d%2456b7e440%240427acc0%24%40gmail.com.
