Hi, Sieghard! I wrote to Envision about my login issue and they sent the following email and ask me to submit a couple of screen shots. could you, please, tell me where should I go for those screen shots? Here is there email:
"Hi Muhammad! Thank you for reaching out! I wasn't able to find an account under this email or your name. Can you send me a screenshot of your Apple ID from your phone and a screenshot of the subscription? I will have our development team try to find the disconnect and work on getting this fixed. Thanks! EnVision Support" On Nov 2, 2022, at 10:54 AM, Sieghard Weitzel <siegh...@live.ca> wrote: Not sure why this doesn't work. Anyways, if you bought a lifetime subscription you should probably have login credentials and I would just use them. From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mohammad Fazil Sent: Wednesday, November 2, 2022 10:46 AM To: viphone@googlegroups.com Subject: Re: Login to Envision With Apple ID? Hi, Sieghard. When I use Apple ID, Voiceover gives me ‘Continue Button’. When I double-tap it, this button does not accept my gesture. Am I doing something wrong? Thanks! On Nov 1, 2022, at 10:16 AM, Sieghard Weitzel <siegh...@live.ca> wrote: Yes, you have to provide your Apple Id password and yes, it is save. Actually it is probably safer because you can choose for Apple to reveal your actual email address or to hide it in which case any emails still get forwarded to you. Keep in mind that if you had already created an account/separate login with Envision I would use that and if you forgot the password you can probably request a password reset and change it. I sometimes use my Apple Id to log in if that option is given and if I hadn't previously set up login credentials. There is a chance if your lifetime subscription is connected to a separate login you created at the time it may not show up if you log in using your Apple Id. From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Fazil M. Sent: Monday, October 31, 2022 10:28 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Login to Envision With Apple ID? Hi, Group. I have lifetime subscription to Envision. I have this in my iPhone8. Now when I got iPhone12 this year, I installed Envision in iPhone12 too. Now when I try to open Envision in iPhone12, it ask me to login. It gives me several login options and one of them is to login with Apple ID. My question is whether it is safe for me to login with my Apple ID? Do I have to give my Apple ID password too? Thanks! -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. 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