The short answer is yes. Not long after VDR was sold and the subscription model was introduced I found I could no longer download books from bookshare. Since bookshare is only source I use with VDR and I had never had trouble before with bookshare I wrote to support. Like you I received no response, not even a standard your request has been received. Last week I wrote again and pointed out that it was the second time I was contacting them about this problem. I did get a response along with a request for a screen shot which I provided. That was a couple of days ago so I am waiting to see what happens next.
Kim On 6/4/23, Kelby Carlson <kelbycarl...@gmail.com> wrote: > Does anybody have trouble getting responses from support for VoiceDream > Reader now that it has been required? When I email to report bugs now I get > no reply at all, not even that they are working on fixing the problem. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/19E75414-7AD8-41F6-8ACA-BA02C86DB9F4%40gmail.com. > -- Kimberly -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CAC%2BYXVKD6J3E_i2HWGhce2R-_PR-gOxChsxS2okp-ja5FCGdtA%40mail.gmail.com.