You need a modern phone. The iPhone 8 won’t cut it.

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
mi...@eastlink.ca
Sent: Tuesday, August 22, 2023 4:50 PM
To: viphone@googlegroups.com
Subject: RE: Need Accessible App for Apartment Intercom System

 

Hi if you have a I phone 8 I don’t think it is on there I think you would need 
a new phone since I also have the same phone and don’t have this feture on my 
phone. From Mich.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of 
sherrywells1...@gmail.com <mailto:sherrywells1...@gmail.com> 
Sent: August 22, 2023 3:33 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Need Accessible App for Apartment Intercom System

 

I am definitely talking to my apartment management & their IT person.

 

Meanwhile, I do not have screen recognition turned on.  I’m not sure it will 
help as it seems I have to have voice over off before the intercom app will 
open once I’ve answered the phone.  I’d like to try it though.  Where can I 
find it to turn it on?  I looked through accessibility & didn’t find it.  I did 
a search for screen recognition under settings & it sent me to quick settings 
voice over.  I didn’t find it there either.  I am using an IPhone 8 with 
current IOS, 16.6.  

 

Thanks,

Sherry Wells

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of 
Sieghard Weitzel
Sent: Tuesday, August 22, 2023 12:15 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: RE: Need Accessible App for Apartment Intercom System

 

Have you tried to turn on screen recognition to see if that helps with the app?

You should also tell your apartment management they should put pressure on the 
developer to make the app more accessible, you can also contact them yourself, 
but it wouldn't hurt if they did as well. Hopefully the developer is receptive 
and willing to do this.

As for suggesting another app that really is not possible if you don't know the 
system and what works with it. I would request a meeting with whoever is in 
charge of this type of stuff from your management company to discuss and 
explore options.

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
<viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of 
sherrywells1...@gmail.com <mailto:sherrywells1...@gmail.com> 
Sent: Tuesday, August 22, 2023 7:20 AM
To: 'VIPhone' <viphone@googlegroups.com <mailto:viphone@googlegroups.com> >
Subject: Need Accessible App for Apartment Intercom System

 

Hello,

 

My apartment management recently switched to a new app for use with our 
intercom system.  With the old app, a person would punch in your apartment 
number, your phone would ring, you would answer & see who it was then press 9 
to trigger the door to unlock.  Apparently this system was quite old & I am 
told they could not enter any new numbers into the system.  The new app, called 
AIPHONE IXG, is not accessible.  It only gets a 2 star rating so am not sure 
why they chose it.  In order to use it, I have to turn voice over off.  Luckily 
I can see enough to hit the answer phone button.  Then I have to tap on 2 more 
things then slide a door icon over to trigger the door to unlock.  I cannot see 
well enough to tap on the 2 places needed to get to the door icon.  Does anyone 
know of an accessible intercom app I can suggest to management?

 

Thanks,

Sherry Wells

 

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