HI Ron, What model of iPhone do you have?
I noticed this problem a few weeks ago and called Spectrum Accessibility and they had no idea. WE had just gotten a new modem and they thought that there was a problem so sent someone out. They did fix a problem but this had nothing to do with the app. The supervisor in dispatch had an iPhone 14 and turned on Voiceover and I heard the usual tabs that I used to get such as guide. You no longer have the guide tab, however, I'm using an iPhone 8. I did leave feedback in the form in the app settings about this but don't expect much. We ultimately got rid of the TV part of our plan anyway since the price was just getting ridiculous! So, I'm wondering if you have a newer phone if these problems aren't happening? I did kind of find a workaround; I swiped with 3 fingers from page to page like I used to do in the guide and at least was able to find some more channels but this is not acceptable. The filters didn't seem to work for me even though I had them set for all channels and in numerical order. What a mess! Debbie -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Ron Canazzi Sent: Tuesday, September 19, 2023 6:08 PM To: ViPhone List <viphone@googlegroups.com> Subject: Issue With Spectrum Mobile App Accessibility Hi Group, i got my first iPhone in March of 2019. I installed the Spectrum Mobile App for iPhone in June of 2019. The app worked perfectly and was totally accessible until yesterday. The app updated and now I have difficulty navigating the interface. The app opens with a group of new filters, but setting and navigating this screen is almost impossible. Gone are the simple 'all channels' and 'simple Favorites' navigation screen when a single swipe right or left moved you up and down the screen from channel to channel and a simple double tap launched the selected channel. Has anyone else noticed this or am i missing something as far as adjustments or is this the new order of things with respect to the app? If so, and if people want to keep using the app, I suggest you give feedback through the developer website or the feed back link within the app settings. -- Signature: For a nation to admit it has done grievous wrongs and will strive to correct them for the betterment of all is no vice; For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue! -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/537ae7d2-d06a-d127-ad9f-88c4c51c10c5%40roadrunner.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/07b401d9eb50%244d24aae0%24e76e00a0%24%40tampabay.rr.com.
