I'd contact their customer service and have them verify for you, what
has been paid. If overcharged, then they can either credit you if you
use their service to get your money back in a timely matter. If you
don't use their service that often, than I'd demand a credit back to
your card that was charged.
Dave
On 1/29/2024 10:29 PM, billoutman...@gmail.com wrote:
Hello, list.
I had a mishap occur earlier this evening I have never experienced,
and wonder what additional steps I need to take.
I put in a McDonald’s order but the driver never showed, and despite
repeated attempts I could not connect with her. So I rated her thumbs
down and selected a couple options for problems, but they didn’t
really fit.
I put in a second order, the same one I had intended, a bit later, and
it came. I discussed with the fellow what had happened, and he didn’t
have any further advice other than what I had done and to contact Uber.
I am concerned about having a double charge when I only got the one
order. I need to know the correct procedure to follow at this point.
I have in the last wee already had to eat, quite literally, a pizza
order situation wherein I ended up with a double order because a call
center messed up and two orders got run when I was left on hold for
taking my check card number, and a second agent reran the order since
we didn’t know the first one had been sent. At least then I had an
overabundance that I could enjoy over a couple days.
Bill Outman
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