I am not finding an email for Amazon Accessibiblity. Perhaps they have a phone number. Remind me where you live? 


Richard, USA

“Grandma always told us, “Be careful when you pray for patience. God stores it on the other side of Hell and you will have to go through Hell to get it.”

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On Mar 3, 2024, at 3:42 AM, Fanus Buys <buys.fa...@gmail.com> wrote:


Hello Richard
I usually use the Tessa South African English voice but I tried UK Daniel and US Samantha but the result is the same. I also changed to the font you suggested and I switched "detect language" on. The interesting fact is that my wife reads the text on the screen and she says everything looks fine. This is about the forth Kindle book where I encounter this. I have many other books which read correctly. I wonder if Kindle has an accessibility email address where I can report the issue?
Regards
Fanus


On Sun, Mar 3, 2024 at 12:09 AM Richard Turner <richardr_tur...@comcast.net> wrote:

I just tried a couple books from my Kindle library on my iPad Mini 6 and had no trouble.

 

1.  which voice are you using?

2.  is that your default voice?

3.  If it is, do you have detect language on under settings, VoiceOver, speech?

4.  Which font did you change to?

I had some trouble reading with the default font, so I changed it to Open Dyslexic and it reads fine.

The font makes no difference to me since I am totally blind, but apparently it made a difference to the app..

 

 

Richard, USA

"At the moment of commitment, the universe conspires to assist you."

-- Wolfgang Von Goethe

 

My web site: https://www.turner42.com/

 

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From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Fanus Buys
Sent: Saturday, March 2, 2024 3:53 AM
To: viphone <viphone@googlegroups.com>
Subject: Kindle on ipad issue

 

Hello list

I purchased a kindle book and I made sure that the product details state that text to speech and screen readers are enabled but the book does not play correctly on my iPad. The moment I swipe down with two fingers for continuous reading it sounds if there are no spaces between words and if there are strange sounds, like a different language. I changed the font and size of text but the problem continues. Has anyone encountered this or should I just return the book. The problem is that it is not the first time that I encounter this problem and it is just strange that the kindle app can not read books meant for kindle.

Regards

Fanus

 

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