Hi Mike, No, I don’t have my phone in any case though. That Sem Tray must be pretty darn tiny, because I can’t feel it.
Janet From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mike B. Sent: Sunday, March 24, 2024 12:10 PM To: viphone@googlegroups.com Subject: Re: T-Mobile Phone Number. Did you take the phone out of the case, if it's in one? Take care. Mike. Sent from my iBarstool. Go Dodgers! ----- Original Message ----- From: janet gross<mailto:janet.harv...@outlook.com> To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Sent: Saturday, March 23, 2024 8:15 PM Subject: RE: T-Mobile Phone Number. Hi, My phone is an XR so it is far from being a new phone, I’ve been told the Sem Tray on my phone is on the right side, but I still can’t feel it. If the newer phones don’t have a Sem Tray, where does the Sem Card go on the newer phones? I am not yet convinced removing the Sem Card from my phone will solve my issues. Today I reset my Network settings, that did no good, with the advice from T-Mobile. I am now waiting for my phone to charge, so I can download the iOS 17.4.1, as Apple said this will bring back my voice mail messages. From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Jonathan Cohn Sent: Saturday, March 23, 2024 9:00 PM To: Viphone <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> Subject: Re: T-Mobile Phone Number. I just reviewe! d this thread. First off, newer phones don’t have a sim tray. My SE has a very small hole on the left side to eject the sim card. There are time when a sim card can get corrupted and need replacing. And often the diagnostic codes sent to the phone will disconnect the network briefly, so it would probably be best to go to a T-Mobile store if you don’t have a second cell line or more conventional phone. HTH On Mar 22, 2024, at 7:14 PM, janet gross <janet.harv...@outlook.com<mailto:janet.harv...@outlook.com>> wrote: Richard, I just got off the phone with Apple. The rep who I talked to said she didn’t know anything about this, and she hasn’t heard anything about this before. I told her to check the Apple Community web site, and she did, and she did see what I was talking about. She also said because of this issue, Apple should be looking in to this, I told her T-Mobile is still waiting for Apple to return their call, as they reported this to Apple. Maybe this is just something new, I’m not sure. She did also tell me I should remove the Sim Card, and replace it back in, the same thing T-Mobile told me to do. She told me where the Sim Tray is, but I don’t know if I have anything around the house that small to push in the Sim Tray though. I don’t remember if I kept the box my phone came in, because she said there is a little pin that comes with the phones to use for the Sim Tray, so I will have to look for that. Just thought I would let you know. Another bug to deal with! Ouch! Janet From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Richard Turner Sent: Friday, March 22, 2024 5:12 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: T-Mobile Phone Number. I hope this isn't just another case of each company blaming the other, but ... the simm tray is opened by pushing a tiny pin, end of a paperclip, or such, into the tiny hole on the left side of the phone, I think about 1/3 of the way from the bottom. I think. Richard, USA “Grandma always told us, “Be careful when you pray for patience. God stores it on the other side of Hell and you will have to go through Hell to get it.” -- Cedrick Bridgeforth My web site: https://www.turner42.com/ On Mar 22, 2024, at 3:04 PM, janet gross <janet.harv...@outlook.com<mailto:janet.harv...@outlook.com>> wrote: Richard, I just now got a call back from T-Mobile, and they talked to Apple. T-Mobile said they are waiting for Apple to call them back again to see what the fix for this issue is. T-Mobile said Apple told them the work around for this is to remove the Sim card for about a minute, and insert the card back in the tray again, and all should be well. I can’t seem to find the Sim card tray to remove the card. T-Mobile said I could use maybe a earring to remove the card. Do you know anything about this? So, T-Mobile said everything is working fine on their end, and only Apple can correct this. Janet Janet From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Richard Turner Sent: Friday, March 22, 2024 4:39 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: T-Mobile Phone Number. Do you have the latest Be My Eyes? Check under service directory, technical, there is a way to call TMobile/Sprint in there. Might be worth a try. Richard, USA “Grandma always told us, “Be careful when you pray for patience. God stores it on the other side of Hell and you will have to go through Hell to get it.” -- Cedrick Bridgeforth My web site: https://www.turner42.com/ On Mar 22, 2024, at 2:22 PM, janet gross <janet.harv...@outlook.com<mailto:janet.harv...@outlook.com>> wrote: Hello Everyone, Would someone who uses T-Mobile as their phone carrier give me a phone number to call them for tech support? I just called them, and the rep who I talked to said T-Mobile has been having a problem on their end regarding the same issue I am having. The rep also said he can set up my voice mail greeting, but I can do that myself, and he said he can get the voice mail messages back. So the rep told me to dial some numbers, and I did, but we then got disconnected, and it is a 30 minute wait to have to call them back. The rep also said it is best if I call them from another phone though, so I gave him my Magic Jack number, and he said that call isn’t going through, I didn’t even hear my phone ring. So, again I am trying to get in touch with them without having to spend the entire day on hold waiting for someone to pick up. Any thoughts or phone numbers, I would greatly appreciate it. Janet I thought their number to call them from the phone was 611. The number I am now calling them is -- The following information is important for all members of the V iPhone list. 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