Correct, holding the power and home buttons in for 10 seconds is the official Apple warm reset. For some reason, this reset occasionally causes Voice-Over to completely reset to factory defaults, switch off, and turns off the triple-click home feature. The problem is that this cannot be reliably reproduced, so Apple may not yet even know why it is occurring. The fact that they are telling blind people not to use the warm reset gives me hope that they have seen the problem on at least one of their test devices.
The fact is, until the cause of a crash can be determined, it cannot be fixed. I was able to cause the problem to happen with my iPhone. I did 12 warm resets in a four day period of time, and the crash occurred twice. I was unable to predict when the crash would occur. If anyone is able to figure out a way to cause the crash to occur all the time, please send all the configuration information to Apple. Otherwise, the only thing we can do is wait for Apple to find the cause, and this may take a while. David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone On 27/11/2012, at 2:05, "James Homuth" <ja...@the-jdh.com> wrote: > In what universe does Apple not support that? Particularly since that's > pretty much step 1 of troubleshooting your phone in the event a restore > doesn't work, since that kicks your phone back to the factory defaults. > Which, yes, also means no voiceover. Get used to it, or stay close to your > iTunes when you do it. > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Neil Barnfather - TalkNav > Sent: November 26, 2012 8:02 AM > To: viphone@googlegroups.com > Subject: Re: *Do! Not!* hard reset your iPhone. VoiceOver dies. > > Hum, > > who knows how that is supposed to behave, given that, to the best of my > knowledge Apple do not endorse that as a specified method of, quote, > reseting your iPHone. > > > > Regards, > > Neil Barnfather > > Talks List Administrator > Twitter @neilbarnfather > > TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple > iOS, Macintosh and Android accessibility specialist. For all your > accessible phone, PDA and GPS related enquiries visit www.talknav.com > > URL: - www.talknav.com > e-mail: - serv...@talknav.com > Phone: - +44 844 999 4199 > > On 23 Nov 2012, at 20:38, Regina Alvarado <reggie.alvar...@gmail.com> wrote: > >> Neil: >> My problem is with the soft reset, and thanks for the proper name for it. > It not only takes VO out but it takes out my setting for 3-tap home to turn > VO on and off, thus causing the fix to be impossible unless you have iTunes > or sighted help. >> Reggie >> >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Neil Barnfather - TalkNav >> Sent: Friday, November 23, 2012 8:56 AM >> To: viphone@googlegroups.com >> Subject: Re: *Do! Not!* hard reset your iPhone. VoiceOver dies. >> >> I'm slightly confused here. >> >> Doing a hard reset, i.e. going into Settings, General, Reset and "Reset > All Settings and Erase Data", surely does exactly what it says on the tin, > and I fail to see why you are surprised that Voice Over didn't come up > talking following it, and that it had lost your settings. >> >> A hard reset wipes the whole phone, the warning messages on the phone are > very clear about this. >> >> A soft reset though, which is the power and home keys held for a number of > seconds, that should in theory not cause Voice Over to die and lose > settings, but, never the less you are force quitting and making the phone do > something that at the time it did not wish to do. as such, things do go > wrong from time to time. >> >> >> >> Regards, >> >> Neil Barnfather >> >> Talks List Administrator >> Twitter @neilbarnfather >> >> TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple > iOS, Macintosh and Android accessibility specialist. For all your >> accessible phone, PDA and GPS related enquiries visit www.talknav.com >> >> URL: - www.talknav.com >> e-mail: - serv...@talknav.com >> Phone: - +44 844 999 4199 >> >> On 21 Nov 2012, at 01:35, Matthew Campbell <wrestling.ch...@gmail.com> > wrote: >> >> >> Hello all. >> I had to hard reset my iPhone 4 this evening. >> When the phone booted up, VoiceOver did not come back, triple click home > no longer worked, and when I finally got VoiceOver back thanks to iTunes all > my VoiceOver settings were back to factory defaults. >> This is just a warning to not hard reset your iPhone unless you absolutely > must. >> I just sent a message off to Apple accessibility, and am waiting to hear > back. I'm hoping that it's something that can be fixed easily. >> Hope this helps someone. >> Matthew Campbell. >> >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. >> >> >> >> >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. >> >> >> >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
