Hi Neil. I totally agree with you on this, but it was my understanding that Matthew's initial message was referring to doing a reset via the power and home button pressing for 12 seconds or more. Like the kind of reset you do when the phone locks up or is doing odd things. I could be wrong though so feel free to correct me.

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On 11/23/2012 8:56 AM, Neil Barnfather - TalkNav wrote:
I'm slightly confused here…

Doing a hard reset, i.e. going into Settings, General, Reset and "Reset
All Settings and Erase Data", surely does exactly what it says on the
tin, and I fail to see why you are surprised that Voice Over didn't come
up talking following it, and that it had lost your settings.

A hard reset wipes the whole phone, the warning messages on the phone
are very clear about this.

A soft reset though, which is the power and home keys held for a number
of seconds, that should in theory not cause Voice Over to die and lose
settings, but, never the less you are force quitting and making the
phone do something that at the time it did not wish to do… as such,
things do go wrong from time to time.



Regards,

Neil Barnfather

Talks List Administrator
Twitter @neilbarnfather

TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an
Apple iOS, Macintosh and Android accessibility specialist. For all your
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<http://www.talknav.com>

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On 21 Nov 2012, at 01:35, Matthew Campbell <wrestling.ch...@gmail.com
<mailto:wrestling.ch...@gmail.com>> wrote:

Hello all.
I had to hard reset my iPhone 4 this evening.
When the phone booted up, VoiceOver did not come back, triple click
home no longer worked, and when I finally got VoiceOver back thanks to
iTunes all my VoiceOver settings were back to factory defaults.
This is just a warning to not hard reset your iPhone unless you
absolutely must.
I just sent a message off to Apple accessibility, and am waiting to
hear back. I'm hoping that it's something that can be fixed easily.
Hope this helps someone.
Matthew Campbell.

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