HI Amy,
I had some issues the other day trying to send money to a friend. It kept 
telling me that it experience some kind of error and to try again later. I just 
ended up clearing my app switcher turned off and turned on my iPhone and tried 
it again and then it worked. I know it sounds kind of silly, but who knows.

Good luck!

-----Original Message-----
From: 'Amy ruell' via VIPhone <viphone@googlegroups.com> 
Sent: Saturday, July 20, 2024 12:35 AM
To: viphone@googlegroups.com
Subject: Trouble with Zell and Bank Of America app


Sent from my iPhone Hello all,
I have no difficulty paying people with Zelle. In general, I find the Bank of 
America app quite accessible. However, I am now trying to request money from 
someone who does not use Zelle easily. I can get to the screen and can find 
that contact, and there is Zelle credentials. However, once I enter the amount 
I am requesting, I swipe to a button that reads deposit to select account. 
However, if I try to activate the button, nothing happens. Interestingly, my 
sited husband indicates that there is no such button at that spot on the 
screen. I have tried connecting with Bank Of America employees to no avail. Any 
suggestions greatly appreciated. I’ve been at this for quite some time today 
without success.
Amy.



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