I have done all of that and shut down the iPhone twice all to no avail. So 
frustrating! Will keep added though. Thanks.
Amy.
Sent from my iPhone

> On Jul 20, 2024, at 11:30 AM, Mario Eiland <eila...@gmail.com> wrote:
> 
> HI Amy,
> I had some issues the other day trying to send money to a friend. It kept 
> telling me that it experience some kind of error and to try again later. I 
> just ended up clearing my app switcher turned off and turned on my iPhone and 
> tried it again and then it worked. I know it sounds kind of silly, but who 
> knows.
> 
> Good luck!
> 
> -----Original Message-----
> From: 'Amy ruell' via VIPhone <viphone@googlegroups.com>
> Sent: Saturday, July 20, 2024 12:35 AM
> To: viphone@googlegroups.com
> Subject: Trouble with Zell and Bank Of America app
> 
> 
> Sent from my iPhone Hello all,
> I have no difficulty paying people with Zelle. In general, I find the Bank of 
> America app quite accessible. However, I am now trying to request money from 
> someone who does not use Zelle easily. I can get to the screen and can find 
> that contact, and there is Zelle credentials. However, once I enter the 
> amount I am requesting, I swipe to a button that reads deposit to select 
> account. However, if I try to activate the button, nothing happens. 
> Interestingly, my sited husband indicates that there is no such button at 
> that spot on the screen. I have tried connecting with Bank Of America 
> employees to no avail. Any suggestions greatly appreciated. I’ve been at this 
> for quite some time today without success.
> Amy.
> 
> 
> 
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