Check with your bank to see if they have changed the regulations on
Zelle. Wells Fargo has put a requirement on their standards for sending
money using Zelle. You must have the email address of the person you
are sending money to, and you need to put it on your Zelle account. It
would make sense, that for security reasons, that this person would need
to send the money to you before you would have a received button on your
account.
Dave
On 7/20/2024 7:01 PM, Chela Robles wrote:
Well, I’ve heard some banks have been having issues lately related to certain
online banking. Patelco was one of them and it had to do with Zelle and Patelco
had a ransomeware attack.. I could imagine that something else is going on with
regards to Zelle and other bank you might as well contact your bank to see
what’s going on. I also have heard that in the news recently that there are or
were airlines and banks affected by certain technologies having a shut down of
some sort could check into that. Maybe maybe that’s why Zelle is not working
for you right now. Could be a temporary outage or something.
Sent from my iPhone
On Jul 20, 2024, at 1:18 PM, 'Amy ruell' via VIPhone <viphone@googlegroups.com>
wrote:
I have done all of that and shut down the iPhone twice all to no avail. So
frustrating! Will keep added though. Thanks.
Amy.
Sent from my iPhone
On Jul 20, 2024, at 11:30 AM, Mario Eiland <eila...@gmail.com> wrote:
HI Amy,
I had some issues the other day trying to send money to a friend. It kept
telling me that it experience some kind of error and to try again later. I just
ended up clearing my app switcher turned off and turned on my iPhone and tried
it again and then it worked. I know it sounds kind of silly, but who knows.
Good luck!
-----Original Message-----
From: 'Amy ruell' via VIPhone <viphone@googlegroups.com>
Sent: Saturday, July 20, 2024 12:35 AM
To: viphone@googlegroups.com
Subject: Trouble with Zell and Bank Of America app
Sent from my iPhone Hello all,
I have no difficulty paying people with Zelle. In general, I find the Bank of
America app quite accessible. However, I am now trying to request money from
someone who does not use Zelle easily. I can get to the screen and can find
that contact, and there is Zelle credentials. However, once I enter the amount
I am requesting, I swipe to a button that reads deposit to select account.
However, if I try to activate the button, nothing happens. Interestingly, my
sited husband indicates that there is no such button at that spot on the
screen. I have tried connecting with Bank Of America employees to no avail. Any
suggestions greatly appreciated. I’ve been at this for quite some time today
without success.
Amy.
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