Hi Grant my name is Joseph, and I'm in the US and I am holding an iPhone five, and I have not had any streaming issues with my iPhone five in the last update just wanted to let you know. So I'm wondering if this is just happening where you live?
Sent from my iPhone On Feb 26, 2013, at 7:40 PM, "Grant Hardy" <grantha...@gmail.com> wrote: > Hi all, > > I continue to have major problems streaming internet radio stations on my > iPhone 5. I feel like the problem is maybe a little more prevalent on 802.1N > WIFI networks, but the reality is, it happens on any connection. Placed next > to an iPhone 4S on the table and playing the exact same station on the exact > same network, the 4S plays for hours whereas the 5 has to buffer frequently > or just downright disconnects. At the same time, other data on the 5 (iTunes > Match, mail, YouTube videos, downloading apps) is lightning-fast and reliable. > > I went ahead and called Apple and was quickly escalated to a senior advisor > where he had me send in my diagnostic data, perform a complete restore and > set up my phone as a new device. Nothing changed; the problems are still > there. The advisor escalated higher, indicating that a report was going to be > sent to Apple’s engineers. I emphasized that I had the same issues on my > previous iPhone 5, therefore I was more interested in getting down to the > root of the problem than simply swapping out the phone again. I’m told I’ll > hear back within around a week. The senior advisor did notice that there were > maybe a few more crashes and low memory warnings than normal in the > diagnostic logs, but I suspect this has less to do with the streaming issues > than my usage patterns: I don’t reboot my phone very often. > > It’s clear that they are not really very familiar with streaming internet > radio (maybe this is kind of a niche feature these days?) so I don’t think > they really have a handle on exactly what’s going on. Still, I’m very > impressed with how far you can actually escalate an issue with Apple and I’ll > keep you guys posted when I hear back from the team. > > Should anybody be still experiencing streaming difficulties on their iPhone > 5, I would encourage you to invest a couple of hours in calling Apple and > going through the suggested diagnostics. That way, hopefully they will know > that mine are not isolated issues. Personally, I have a feeling that Apple > won’t have much more to tell me; this might be something I need to let go, > but that does seem rather unfortunate given that the device should be very > capable of streaming audio. However, you never know! > > In any case, I’ll keep you posted! > > Cheers, > > Grant > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
