Hi, Yes, I've had that happen to me, but on an iPhone 5. As far as you getting refurbished ones, they're brand new. They simply go in the back in the store and grab a new phone. Your AppleCare will transfer over to the replacement phone as well. I was also told that phones purchased through Apple are tested more before they're actually sent to stores for sale, as opposed to carriers, who just get phones shipped straight to them after manufacturing. On Mar 3, 2013, at 11:28 AM, Katey Glass <katey...@gmail.com> wrote:
> Hello all, > > I have a 32 Gig iPhone 4S that I purchased on Oct 15, 2011 and I have Apple > Care Plus for it. Unfortunately my sleep/power switch has become very hard > to use. I have always had my phone in a case & have never dropped or gotten > it wet. Currently I have a speck candyshell case on my phone, however even > when I take the phone out of the case it's still very hard to get it to > sleep/wake using the switch. > > I do have a Genius Bar appointment this afternoon, and until then I've been > using the assistive touch menu as a work around, however I've seen on the > internet that some people have had problems getting Apple to exchange their > phones,now they could be people who don't have Apple Care Plus but I know my > phone is under warrenty as ironically I was at the Apple Store on Friday and > was able to exchange my power cable which was fraying. > > Apparently this is a well documented thing that happens to iPhone 4 & iPhone > 4S's. I'm shocked as one would think as much as we use the home button that > that would wear out much faster! > > My question is has anyone on this list had their power/sleep button become > hard to use? If so, did Apple exchange the phone? I know I could upgrade to > the iPhone 5 but I don't want to, I'd like to see what happens this year with > the new update. > > This is my original iPhone 4S, I had 3 iPhone 3GS's (all exchanged through > the Genius Bar) as I had battery problems with the first 2 so within a 1.5 > year time span I had 3 3GS's and in the same amount of time I have only had 1 > 4S. Oh yeah, do you know if the phones you get when you exchange them at > Apple are they refurbished or are they new? > > Thankks, > Katey > > Sent from my iPad > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
