Hi katy,  
U should not lose anything if your phone is backed up through icloud.  Good 
luck and hope all goes well.  ☺ 

Sent From Nimit's iPod 5th gen using voiceover!  Please forgive and excuse my 
typing, please.?!  

On Mar 3, 2013, at 12:41 PM, Katey Glass <katey...@gmail.com> wrote:

> Daniel, 
> 
> Thanks for letting me know that information!  I really appreciate it.  Wow 
> even on the iPhone 5 that happens!  I guess it's a small moving part and they 
> are bound to wear out.  Interesting that Apple tests their phones and the 
> carriers don't.  I got my phone from AT&T.  
> 
> Will let you all know what happens, but I expect smooth sailing.  And 
> yes,I've backed up my phone to the iCloud therefore everything should come 
> back, correct?  I wonder if my bookshare books will or if I'll have to 
> redownload those?  
> 
> Katey 
> 
> Sent from my iPad
> 
> On Mar 3, 2013, at 12:34 PM, Daniel Miller <miller...@gmail.com> wrote:
> 
>> Hi,
>> 
>> Yes, I've had that happen to me, but on an iPhone 5. As far as you getting 
>> refurbished ones, they're brand new. They simply go in the back in the store 
>> and grab a new phone. Your AppleCare will transfer over to the replacement 
>> phone as well.
>> I was also told that phones purchased through Apple are tested more before 
>> they're actually sent to stores for sale, as opposed to carriers, who just 
>> get phones shipped straight to them after manufacturing. 
>> On Mar 3, 2013, at 11:28 AM, Katey Glass <katey...@gmail.com> wrote:
>> 
>>> Hello all,
>>> 
>>> I have a 32 Gig iPhone 4S that I purchased on Oct 15, 2011 and I have Apple 
>>> Care Plus for it.  Unfortunately my sleep/power switch has become very hard 
>>> to use.  I have always had my phone in a case & have never dropped or 
>>> gotten it wet.  Currently I have a speck candyshell case on my phone, 
>>> however even when I take the phone out of the case it's still very hard to 
>>> get it to sleep/wake using the switch.
>>> 
>>> I do have a Genius Bar appointment this afternoon, and until then I've been 
>>> using the assistive touch menu as a work around, however I've seen on the 
>>> internet that some people have had problems getting Apple to exchange their 
>>> phones,now they could be people who don't have Apple Care Plus but I know 
>>> my phone is under warrenty as ironically I was at the Apple Store on Friday 
>>> and was able to exchange my power cable which was fraying.  
>>> 
>>> Apparently this is a well documented thing that happens to iPhone 4 & 
>>> iPhone 4S's.  I'm shocked as one would think as much as we use the home 
>>> button that that would wear out much faster!  
>>> 
>>> My question is has anyone on this list had their power/sleep button become 
>>> hard to use?  If so, did Apple exchange the phone?  I know I could upgrade 
>>> to the iPhone 5 but I don't want to, I'd like to see what happens this year 
>>> with the new update.  
>>> 
>>> This is my original iPhone 4S, I had 3 iPhone 3GS's (all exchanged through 
>>> the Genius Bar) as I had battery problems with the first 2 so within a 1.5 
>>> year time span I had 3 3GS's and in the same amount of time I have only had 
>>> 1 4S.  Oh yeah, do you know if the phones you get when you exchange them at 
>>> Apple are they refurbished or are they new?  
>>> 
>>> Thankks, 
>>> Katey 
>>> 
>>> Sent from my iPad
>>> 
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