The screen is deactivated by the proximity sensor when the iPhone is at your ear. Either your iPhone's proximity sensor is not working (which means you need to take the device back to the store for servicing / replacement), or you are holding the iPhone at an angle which is not blocking the proximity sensor.
David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone On 09/03/2013, at 8:14, Michelle McQuigge <michelle.mcqui...@gmail.com> wrote: > Hi all, > > I just yesterday upgraded from a 3gs to an iPhone 5 and couldn't be > happier with the switch...except for one key point. Whenever I try to > have a conversation on the phone, I seem to trigger voiceover at every > turn. My cheek will activate the keypad, the slightest movement of the > phone against my ear will send it into speaker mode, voiceover babbles > constantly, etc. I know using headphones is one sollution, but I don't > always want to do this. Attempting to lock the phone resulted in the > call being terminated. I had hoped that acquiring a case this morning > would mitigate some of these issues, but no dice. Any advice you can > offer would be much appreciated. > > Thanks, > Michelle > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.