Hi, I had a problem with this same app in fact. It's because the
in-purchase app method changed to a separate full app. What I did was
bring up iTunes and go to my account and made the report from there. I
didn't do this from the iPhone App Store. I also didn't do it from the
email as you state below, but in my case, iTunes allowed me to do it.
I'm using Window-Eyes on Windows 7 64 bit. From what I understand it
should be possible to do this from iTunes with using a screen reader,
but I forget the actual steps since I've only done this once.
--
Raul A. Gallegos
Oh dear. You're 15, You should be picking flowers not baby names. -
Sheldon Cooper
Twitter and Facebook user ID: rau47
On 4/12/2013 11:28 AM, Srikanth Kanuri wrote:
hi all, I purchased List recorder In app Upgrade. My I Phone 5 got
replaced and i am now trying to restore the purchased app. list
recorder doesn't identify my purchased full version and giving an
option to buy again.
I had the app receipt in my mail. I opened it and clicked on report issue.
My Itunes application got opened and prompted to enter my ID and
password. After successful sign in, i activated report issue on the
Store page corresponding to the app history. it opened an apple
support page and i couldn't move from here. there is no option for
problem type selection and for entering the problem description.
Please Guide me in this regard
Thanks
Srikanth
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