Hello, I just wanted to point out again what I said yesterday and what David confirmed. If an app doesn't finish updating just wait a bit and restart the update process. This is not done from inside the App Store. Once you tap on Update that's it, you can close the app store. If the app is stuck on a certain percentage or even at 0 percent or if it says "Waiting", then simply double tap on the app as if you want to open it. Then wait because it can take up to 10 or 20 seconds or maybe even 30 seconds before the download restarts. Do not double tap again because this will only Pause the process again. If there is a problem you will get a message and if that is the case just leave it alone and try again 10 minutes later or the next morning or whatever since eventually it will work.
There is definitely no reason to write to accessibility support since this has nothing to do with accessibility and at best any tech support person from Apple would tell you what I just said above. Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jude DaShiell Sent: Thursday, June 27, 2013 5:31 AM To: viphone@googlegroups.com Subject: Re: Apps stuck in update On 6/26/13, Timothy Emmons <temmo...@gmail.com> wrote: > Hi guys, let me try and explain what's going on and maybe someone can > assist me this morning. I have two apps, iHeart Radio and Slacker that > are trying to update. I had a full iPhone a,d cleared some stuff out > to let the updates continue. both iHeart and Slacker are now stuck in > the updates, and when I click on them I get waiting, and they won't > open or start the download. I tried to take them out of he app > switcher to no avail, and even tried to delete them and uninstall them > and they won't go anywhere and they seem to be stuck. Am I going to > need to connect my phone to my laptop when I get home tonight and sync > apps that way, or is there another way to clear this out and let the > updates perform so I can use the apps. I'm running a 16 gig iPhone 4S with latest IOS. thanks guys. Take care. > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- jude <jdashiel at gmail dot com> I had a similar problem and wrote accessibil...@apple.com about it. If possible write them and leave your iphone alone. They'll probably want a landline phone number so they can phone you and they'll support you from there. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.