Hi Shannon, I think this would be something you have to take up with Sendero to see if they are willing to give you a partial refund. Apple states that all sales are final when it comes to app purchases and the only way where they make an exception is if you buy an app which turns out not to be accessible. You can write to iTunes support and explain the circumstances and in such a case they might give you a refund. Of course you can't make the point that the Seeing Eye app is not accessible since it is specifically developed for Voiceover users so it's probably up to Sendero. Keep in mind that Sendero gets paid by Apple for the subscriptions which have sold, but Apple does keep 30%, so if you bought a one-year subscription for $70, Sendero gets $49 of that.
Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Shannon Dyer Sent: Monday, September 09, 2013 7:33 AM To: viphone@googlegroups.com Subject: question about returning Seeing Eye app Hello, all. I'm wondering if anyone knows of a way to get a refund for the Seeing Eye subscription. I've had it for about a month, and it simply doesn't meet my needs. Blindsquare performs much better in the area in which I live, and, frankly, $70 is quite a bit to have spent on something that doesn't work for me. If anyone has any suggestions, I'd appreciate the information. Shannon -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
