What apps were being reviewed? I don't see any mentioned in this
thread. How do you know they can't be made accessible or weren't
intended to be accessible?
Are you saying that it's OK for a developer to be able to reject any
review they want because the app wasn't meant to be accessible?
I think the Apple guidelines for inclusion in the App Store mention
accessibility, so I think it's perfectly acceptable to give a negative
review of an app based on it's lack of accessibility. It's also a
slippery slope when people start to claim that a certain type of app or
technology can't be made accessible. How many people thought a touch
screen based technology could be made accessible ten years ago?
I also don't think a negative review by a blind person because an app is
not accessible will spell the demise of an app in the App Store. There
are just too few blind users, and sighted users aren't going to avoid an
app because it isn't accessible. It will serve to notify other blind
users that the app is not worth downloading or purchasing because it
isn't accessible.
On 05/03/2014 07:51 AM, SSEric wrote:
I really feel my reviewing an app inaccessible to me is unfair to the
developer. The point of a review is does it perform as intended. If
there was no intent to be accessible with Voiceover, then reviewing it
on that basis is unfair and meaningless to others. How valuable would be
100 reviews by screen users of something like a Braille app because it
would be totally useless to them.
For sure, we should alert developers to the inaccessibility of their
work. I believe most times they are just not aware that their apps could
be used by screen reader users and what it might take to make it
useable. But, that is different from a review.
I was looking at a product on Amazon the other day. A reviewer gave it 2
stars because the price had gone up since she started buying the
product. She still liked its quality, but seriously downgraded it just
based on price. This really told me nothing about the product, but that
I should be an informed shopper, which I knew already, independent of
shopping this product or this marketplace.
Eric
------------------------------------------------------------------------
*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Alan Lemly
*Sent:* Friday, May 02, 2014 11:27 PM
*To:* viphone@googlegroups.com
*Subject:* RE: App Reviews -- it appears the Developers can censor them
All I can say is that if developers have some sort of editorial or
censorial authority over reviews, having a review system serves no
purpose. For reviews to be meaningful, the process must be totally
independent from what is being reviewed.
Alan Lemly
-----Original Message-----
*From:* viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Kramlinger, Keith G., M.D.
*Sent:* Friday, May 02, 2014 8:20 PM
*To:* viphone@googlegroups.com
*Subject:* App Reviews -- it appears the Developers can censor them
Hi,
I've sent reviews on 2 different apps this past week, but neither were
posted.
I've written iTunes Store Support about this. They confirmed my reviews
were sent but that apparently they were not posted as the Developers
Review Boards must not have allowed that.
Here is the comment from the iTunes Store Support message: "Keith, as I
investigate. There are several reason why your reviews are not posted,
actually your reviews have bent sent but it depends on the developers
review boards to approve it. I'm sorry I can't provide you details
regarding this because we are just for billing, downloading and
purchasing. I hope you understand us."
Does this sound right? Seems like it would defeat the purpose of App
Reviews if Developers can have Review Boards to determine if they'll
approve the review before allowing it to be posted.
By the way, both of my reviews of apps were negative, as neither app was
accessible.
Thanks, Keith
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