Patty, you may need to speak with more than one representative. I would not be bashful about asking to speak with someone else if you can't get assistance. I would like to believe there is a solution here. Good luck.
Sent from my iPhone > On May 23, 2014, at 9:41 AM, Patti Johnson <pattigj1...@gmail.com> wrote: > > I'm on the phone with TW now who doesnt' seem to ha ve a clue, grin. > However, I am getting a si ghted friend to come over ina while and maybe we > an figure this out. I did learn I can use the cable remote to turn the power > of the tv off and on. > Thanks, > Patti > >> On 5/23/2014 9:31 AM, Les Kriegler wrote: >> Patty, I don't know. This is why I think you need to speak with a >> representative you can explain your exact set up to the individual and see >> if you can work something out. I would also suggest that you have cited >> assistance available so if you try some things, you can see if it's working >> the way it should before you try to do it on your own. >> >> Sent from my iPhone >> >>> On May 23, 2014, at 9:22 AM, Patti Johnson <pattigj1...@gmail.com> wrote: >>> >>> Hi. I would like to try this, I ha ve tw as well. >>> However I have a digital box, and use my tv remote to power on the set. >>> So would this idea work with a digital box? >>> Patti >>> >>>> On 5/23/2014 9:09 AM, Les Kriegler wrote: >>>> Hi Mark, Patty and Interested Others, >>>> >>>> Mark, your suggestion is an excellent one. I'll offer another option >>>> Patty for you to consider. I had the exact same problem of switching >>>> sources to go from regular TV to the Apple TV. I knew the sequence, but >>>> it didn't always take and of course, there was no audible feedback, I just >>>> didn't always hear VoiceOver when Apple TV was supposed to have started. >>>> I stumbled across a solution by going to my cable provider's tech support >>>> department, Time Warner in my case. After the rep understood the issue, >>>> we worked out a system whereby I have much more reliable results. A lot >>>> depends on how your remotes were programmed. I use my Time Warner remote >>>> to power on our TV, I then use the TV remote which remains always on since >>>> I get no audible feedback when it is off or on. I then move down to the >>>> source, HDMI1 and press select. Apple TV loads and I can then use the >>>> Apple TV remote as usual. The nice thing is that when I wish to go back >>>> to regular TV, I just press one button on my TV >>>> remote and I have the last channel I was watching, sound and all. As I >>>> stated, this was worked out with a tech support rep at Time Warner, just >>>> substitute your cable provider. Anyway, just something to try before you >>>> go out and purchase anything. Good luck. >>>> >>>> Les >>>>> On May 23, 2014, at 4:00 AM, "M. Taylor" <mk...@ucla.edu> wrote: >>>>> >>>>> Hello Patti, >>>>> >>>>> I've only just tuned into this thread but it sounds like you've been given >>>>> some excellent help. >>>>> >>>>> You know, we, as technology consumers, take so many things for granted >>>>> these days. For example, I have my Apple TV connected to my big-screen >>>>> television along with a DVD player, a digital cable box receiver, etc. >>>>> And, >>>>> when I want to switch from watching Cable to the Apple TV, I use the >>>>> television's input selector. I am fortunate enough to enjoy a level of >>>>> residual vision that allows me to do this comfortably. >>>>> >>>>> As I began reading this thread I asked myself what I would do if I lost >>>>> the >>>>> remainder of my vision and was totally blind. How would I reliably know >>>>> which input on the television was selected? This question returns me to >>>>> the >>>>> statement that we technology consumers take so many things for granted. >>>>> In >>>>> this instance, I am referring to the fact that many consumers assume that >>>>> using the television's input selector is the only way to determine what is >>>>> being streamed out to the television set. I guess this stems from the law >>>>> of conservatism. That is, most of us want to accomplish more and more >>>>> tasks >>>>> while using less and less hardware. >>>>> >>>>> This explains the ever increasing popularity of the universal remote >>>>> control >>>>> versus device-specific remote controls, among sighted people. >>>>> >>>>> As a low vision consumer, I find that the more devices I attempt to >>>>> control >>>>> with an off-the-shelf universal remote, (1) generally requires more effort >>>>> and (2) results in less accuracy. Consequently, I prefer to use >>>>> device-specific remote controls so that I can commit their various layouts >>>>> to muscle memory. >>>>> >>>>> I employ the same philosophy when purchasing office equipment. No >>>>> printer/fax/scanner combos here. Simply stated, my scanner can only scan, >>>>> my printer only prints and my fax, well you get the idea. The primary >>>>> benefit to me is that, since I only need to send a fax once or twice every >>>>> two months or so, the fax machine, being only a fax machine, has >>>>> remarkably >>>>> few buttons. Therefore, even if I don't use the fax very often, all >>>>> things >>>>> being equal, all I need to do is place a sheet of paper in the proper >>>>> place, >>>>> dial the telephone number, and press the big button on the lower left. >>>>> Get >>>>> it? If I were to use a combination printer/scanner/fax machine, unless I >>>>> faxed on a regular basis, it is highly unlikely that I would remember the >>>>> proper sequence of non-accessible hardware-panel soft-control commands >>>>> necessary to switch the device to fax mode. >>>>> >>>>> What does any of this have to do with your new Apple TV? >>>>> >>>>> Before all of these remarkably sophisticated digital televisions, with >>>>> their >>>>> multiple input channels, were introduced to the market, we old-timers, who >>>>> wanted to view external media from remote devices such as VCR consoles, >>>>> gaming machines, etc through one television, used hardware video >>>>> switchboxes. >>>>> >>>>> In fact, I used video switchboxes for over ten years in order to >>>>> accomplish >>>>> what was then considered an amazing breakthrough in consumer consumption. >>>>> The most relevant aspect of this for those of us who are either blind or >>>>> low >>>>> vision is that the switchboxes used good old-fashion hardware >>>>> push-buttons. >>>>> >>>>> >>>>> Allow me to digress for just a moment: >>>>> At one time, I used a video switchbox along with an audio switchbox in >>>>> combination with my television and stereo in combination with my Cable >>>>> box, >>>>> gaming console, and VCR recorder. The net result was that, among other >>>>> things, I could watch and record my video games while simultaneously >>>>> listening to the television broadcast of my choice, while at the same time >>>>> recording a second show and seamlessly switch between the various audio >>>>> and/or video, inputs, independently, with the press of one or at most, two >>>>> buttons. >>>>> >>>>> Once, during that time, I had the cable company send someone out to my >>>>> house >>>>> in order to repair an outside connection. When the cable guy came into my >>>>> living room and saw my setup, he offered to pay me to set his media center >>>>> up the same way. My setup looked like something you'd find in a >>>>> Frankenstein movie but it worked and it was the envy of all who saw it, >>>>> back >>>>> then. I do so miss those days (smile). >>>>> >>>>> Okay, getting back to the point. >>>>> >>>>> Patti, should you choose, you can go to your local RadioShaq, or someplace >>>>> similar, and purchase a digital video switchbox which will allow you to >>>>> use >>>>> hardware buttons to select the various input devices to your television >>>>> set, >>>>> including your Apple TV. >>>>> >>>>> I hope you find this helpful. >>>>> >>>>> Mark >>>>> >>>>> -----Original Message----- >>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>>>> Of Sieghard Weitzel >>>>> Sent: Thursday, May 22, 2014 9:42 PM >>>>> To: viphone@googlegroups.com >>>>> Subject: RE: apple tv >>>>> >>>>> Yes, each time you want to watch cable or Apple TV you will have to select >>>>> the correct input. >>>>> >>>>> -----Original Message----- >>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >>>>> Of Patti Johnson >>>>> Sent: Thursday, May 22, 2014 9:07 PM >>>>> To: viphone@googlegroups.com >>>>> Subject: Re: apple tv >>>>> >>>>> Oh rats. I didn't know all this, t hough I had heard earlier there could >>>>> be >>>>> changes, but then nothing happened, grin. >>>>> I bought it from Best Buy and it was a few dollars off the regular price. >>>>> >>>>> Well, I guess I'll just ha ve to have some one help me know which port to >>>>> use and change the menu on the tv. >>>>> So does this mean I ha ve to change the menu back when I want to watch my >>>>> Cable? >>>>> >>>>> Thanks for everyone's help, I'm sure I'll get there with this thing. >>>>> >>>>> Patti >>>>>> On 5/22/2014 8:20 PM, Sieghard Weitzel wrote: >>>>>> Hi Patty, >>>>>> >>>>>> As Larry already pointed out, the Apple TV gives you access to iTunes >>>>>> for renting and buying movies and if you are a Netflix subscriber then >>>>>> it's probably the nicest and most accessible way to consume Netflix >>>>>> content. It's also great for Youtube. >>>>>> >>>>>> If your TV has multiple HDMI inputs you do have to be able to select >>>>>> these depending on what you want to watch. For example, let's assume >>>>>> you have your cable box connected to HDMI 1, a blueray DVD player to >>>>>> HDMI 2 and your Apple TV to HDMI 3, then you do have to be able to >>>>>> select your input on the TV depending on what you want to watch. Often >>>>>> this is done via a single button which invokes a menu on the TV and >>>>>> you then have to arrow to the input/source you want and select it. >>>>>> This may not be the most accessible thing to do, but you would have to >>>>>> maybe aska sighted friend or family member to help you with this. >>>>>> >>>>>> Now, as for the Apple TV, had you posted to the list that you were >>>>>> looking to get one I would have advised you to wait until Monday, June >>>>>> 2. This is when Apple will have it's world wide developer conference >>>>>> and when iOS 8 will be introduced. >>>>>> There are a lot of rumours according to which Apple may announce the >>>>>> next generation Apple TV during this event and that it will be much >>>>>> more advanced. There will most likely be an app store for the Apple TV >>>>>> which means you can get apps for various services and maybe games and >>>>>> so on and the talk is also that the Apple TV may very well become a >>>>>> complete replacement for your current set top box. >>>>>> There are also rumours that the Apple TV will have SIRI and that the >>>>>> remote may accept voice commands. >>>>>> Now, having said all this, they are of course rumours and I guess >>>>>> we'll find out in a week and a half if any of them are true. Did you >>>>>> purchase your Apple TV from Apple directly? If so you probably have >>>>>> time to return it should something really cool be announced. If not at >>>>>> least the apple TV only costs $99 which is not so much compared to >>>>>> what most other Apple devices cost. >>>>>> >>>>>> >>>>>> Regards, >>>>>> Sieghard >>>>>> >>>>>> -----Original Message----- >>>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>>>>> Behalf Of Patti Johnson >>>>>> Sent: Thursday, May 22, 2014 12:16 PM >>>>>> To: viphone@googlegroups.com >>>>>> Subject: Re: apple tv >>>>>> >>>>>> Oh! I see. I did get the hdmi cable or howevery ou spell it; I have >>>>>> 3 ports on the tv to choose from, not sure which to use though. >>>>>> I didn't think there was a battery in the remote but I got a sighed >>>>>> friend to look at that and she said there is. >>>>>> So given that there is one maybe I need to work with it some more. >>>>>> I am still a bit confused a bout how it works on the tv in conjunction >>>>>> with cable, does it overide the box, do I need to switch menus on the tv? >>>>>> Patti >>>>>>> On 5/22/2014 2:57 PM, Larry Lumpkin wrote: >>>>>>> Hi. You don't need the remote app at all. The apple tv has its own >>>>>> remote >>>>>>> which you can use to turn on voice over in the unit. I think it is >>>>>>> three clicks of the menu button but there is a good podcast on >>>>>>> techtalk >>>>>> describing >>>>>>> getting the apple tv going. You go into wi fi settings on the apple >>>>>>> tv >>>>>> and >>>>>>> turn it on and connect your network. You connect the little apple tv >>>>>>> box >>>>>> to >>>>>>> your tv using an HDMI cable and setting >>>>>>> Your tv to play through this port. If you want sound through a >>>>>>> stereo receiver/sound system, you need a tos link or fiber optic >>>>>>> cable. We love ours and use it all the time to listen to KDFC >>>>>>> classical in san Francisco from here in Texas, smile. >>>>>>> >>>>>>> -----Original Message----- >>>>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>>>>>> Behalf Of Patti Johnson >>>>>>> Sent: Thursday, May 22, 2014 1:02 PM >>>>>>> To: viphone@googlegroups.com >>>>>>> Subject: apple tv >>>>>>> >>>>>>> Hello. I just got mine yesterday. I hooked it up but not sure I did >>>>>>> it correctly. >>>>>>> I downloaded the remote app and it said to sync with your computer, >>>>>>> but >>>>>> when >>>>>>> I did I couldnt' find anywhere on the Itues after hooking my phone up >>>>>>> to >>>>>> the >>>>>>> computer anything about the remote or Apple TV. >>>>>>> I know there is a code to put in, it gave me one then another; so I >>>>>>> will >>>>>> put >>>>>>> the first one in when I figure how. I just want to know how this is >>>>>>> supposed to work in con junction with a Cable Digital box. >>>>>>> Do I turn the box off? >>>>>>> I looked forr something to read on the setup and just found so much >>>>>>> to >>>>>> wade >>>>>>> through I didn't know where to look or start. >>>>>>> Any tips please? >>>>>>> Patti >>>>>>> >>>>>>> -- >>>>>>> The following information is important for all members of the viphone >>>>>> list. >>>>>>> All new members to the this list are moderated by default. 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